Excellent
Based on 491 reviews
ZIP Moving & Storage4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ZIP Moving and Storage provides relocation and storage needs. Our success is based on a foundation of highly trained workers and a committed management team. We are characterized by speed, skill, and above all, experience gained in the many years moving homes and offices. In addition, ZIP Moving and Storage offers a high level of professionalism through fair and respectful communication with clients so that both parties have a pleasurable experience.
ZIP Moving & Storage (zipmoving.us) has 491 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 19 reviews with 4 stars · Clear filters
Daniel G.
Good movers but the pricing was not accurate.
Reply from ZIP Moving & StorageNov 21, 2022
Dear Daniel, Thank you for your feedback, we really appreciate it. We are glad to hear that the movers did a good job and we will aim for a 5* review next time.
customer
Miguel's team was amazingly fast and organized. I thought the price was fair. I wish I had been better informed by the company as to how payment was to be accepted and the extra percentage charges that would come along with the different payment choices.
Reply from ZIP Moving & StorageOct 24, 2022
Dear Lisa, Thank you for your honest feedback, it really means a lot to us! We'll aim for a 5* experience next time. We wish you all the best!
Helen J.
Only negative was a crew of only three instead of the promised four.
Reply from ZIP Moving & StorageJul 27, 2021
Dear Helen, Thank you for your feedback. We'll aim at getting that 5* review next time.
Walda
My experience with Zip moving was very good. Summer and all of her co-workers were always there to help with estimates and planning the pick-up and delivery of my furniture. The men who packed my furniture were very careful but efficient and fast. The reason I am giving the rating a 4 is because there was someone else's furniture in the truck so they were not able to get all of mine loaded. They had to stop my packing, go empty the other furniture, and then come back to load the rest of my furniture. It was after 10:00 pm when they were finally finished. That part was horrible. However, the delivery was right on time!! All the men were very courteous and accommodating. Nothing was lost or seriously damaged, just a couple of nicks in a couple of pieces of furniture. I would use them again.
Reply from ZIP Moving & StorageMar 13, 2021
Dear Walda, We are so thankful for having amazing customers like you! Enjoy your new home and we'll aim for a 5* review next time.
Vignesh V.
Awesome work on the Moving. The work was quick and professional. The time period was tracked properly. I would definitely recommend to my friends. Thanks again.
Reply from ZIP Moving & StorageMar 12, 2021
Hi Vignesh, Thank you for the review, next time we will aim for the 5 stars!
K.L.Faust
It was very well done. They gave us a time slot very quickly, they accommodated all of our concerns and the only negative I have is that they forgot some essential small parts to a piece of furniture. BUT! They did return those parts to me and gave me a price discount for the error. They didn't have to do that, they could have let it go. But they didn't and that earned my future business.
Reply from ZIP Moving & StorageJan 11, 2021
Hi Katelynn, Thank you so much for working with us un resolving the issue. We will aim next time for the 5-star review!
New H.
Great experience! Move went very smoothly. Most importantly they were very efficient landing within the estimate range. Thanks for your help!
Reply from ZIP Moving & StorageJan 4, 2021
Hi Joseph, Thank you for the review, next time we will aim for the 5 stars!
David B.
Crew arrived on time, possessions packed carefully, and arrived in good condition at new location in timely fashion, all good. Thank you. David Badman
Reply from ZIP Moving & StorageDec 3, 2020
Dear David, We are very pleased to see that you were happy with our service. We'll make sure to go for a 5* next time. P.S. Keep in mind that people who refer our company to friends and family can get $100 for every referral that uses our services for long-distance moves and $50 for locals.
