Average
Based on 592 reviews
10 Federal3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
10 Federal Self Storage is a forerunner in the use of technology to improve the self storage experience. We offer the ability to rent a unit and move in 24 hours a day, 7 days a week through our website or kiosks. And we have a Customer Support center available to you 81 hours per week. We offer added benefits of month to month leases, online payments, a free lock with move in, and cutting edge security systems.Find a UnitPaymentsFrequently Asked Questions
10 Federal (10federalstorage.com) has 592 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
592 approved reviews, newest moderated first
MaryAnne D.
So easy, love the automatic doors, clean.
Reply from 10 FederalSep 11, 2020
MaryAnne, Thank you for your 5-star review. We love hearing from our customers! If we can be of any assistance to you in the future, please don't hesitate to reach out to us. We look forward to your continued business! Thank you, -10 Federal Management-
Willa Mae B.
My experience was great, I had no problem getting the units. My assistant was very polite and helpful. Instructions were easy in and out. Nice storage facility.
Reply from 10 FederalSep 8, 2020
Willa, Thank you for your 5-star review! We are happy to hear about your experience. If you should need any assistance in the future, please don't hesitate to reach out to us. We look forward to your continued business, as well! Thank you, -10 Federal Management-
Rob P.
What Up? It's all good!
Reply from 10 FederalSep 8, 2020
Rob, Thank you for the 5-star rating! Thank you, -10 Federal Management-
John S.
Super easy reservation and move-in process! Everything went very smoothly. Looking forward to continuing to work with 10 Federal in the future.
Reply from 10 FederalSep 7, 2020
John, Thank you for your 5-star review! We are happy to hear about your experience. If you should need any assistance in the future, please don't hesitate to reach out to us. We look forward to your continued business, as well! Thank you, -10 Federal Management-
Debra B.
Staff was very courteous, informative, & professional. A very pleasant atmosphere. Will definitely recommend them to family & friends.
Reply from 10 FederalSep 4, 2020
Hello Debra, We cannot thank you enough for your 5-star review. It fills us with joy knowing you are having a great experience with 10 federal Self Storage. We hope to always provide tenants with a pleasant atmosphere. If we can assist you with anything in the future, please don't hesitate to contact us. We look forward to your continued business. Thank you, -10 Federal Management-
Gabriele T.
Simply great experience, the customer service was excellent she walk me through the entire process and I was able to have and signed a contract in the same day. Thank you!!!!
Reply from 10 FederalSep 4, 2020
Hi Gabriele, Thank you for your 5-star review. We pride ourselves on our customer care. It makes us extremely happy to hear you have had a great experience with 10 Federal. If we can assist you with anything in the future, please don't hesitate to contact us. We look forward to your continued business. Thank you, -10 Federal Management-
Cynthia P.
It ok just the gate broke in the front
Reply from 10 FederalSep 3, 2020
Hi Cynthia, Thank you for your 4-star review. The gate at that facility was down and waiting for a part. It was repaired earlier this week and is now working properly. We work very hard to get things like this resolved and appreciate the patience and understanding from our customers. If we can assist you with anything in the future, please don't hesitate to contact us. We look forward to your continued business. Thank you, -10 Federal Management-
Ten Federal M.
I love it as a whole but like any rapidly growing business there are kinks to work out and management is very good to work with , the pay is decent although there are NO benefits.
Reply from 10 FederalSep 1, 2020
Hello, Thank you for your review! We appreciate your comments and will discuss further to gain a better insight. Please understand that while we would be happy to offer full time employment to all of our team, there are some situations that only require part time employment. We are 100% transparent during the hiring process which includes the details of benefits offered for full time employees. We highly value all team members of 10 Federal and we are thankful to have such dedicated and hard working individuals to be a part of our rapidly growing company. Looking forward to discussing more with you. -Management
