Great
Based on 209 reviews
97tax.com4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
97tax.com is a national tax preparation company serving taxpayers across the United States. We specialize in helping individuals and businesses manage their federal and state tax obligations with confidence and clarity. As an authorized IRS e-file provider and an A+ rated company with the Better Business Bureau, we bring credibility and professionalism to everything we do.We make it simple to handle the paperwork that many taxpayers find overwhelming. Whether you need to set up a payment plan or file an extension, we prepare everything accurately and on time.What We Offer IRS Payment Plans: We prepare federal installment agreement applications that fit your budget, so you can pay what you owe over time. State Payment Plans: We prepare state-level payment plan applications to help you stay current with your state tax obligations. Tax Return Extensions: As an authorized IRS e-file provider, we e-file your tax return extensions quickly and accurately. Nationwide Reach: We serve clients in all 50 states and U.S. territories.As an authorized IRS e-file provider with an A+ BBB rating, 97tax.com is committed to making your tax obligations easier to manage. We pride ourselves on clear communication, fair pricing, and dependable, professional support every step of the way.
97tax.com (97tax.com) has 209 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
209 approved reviews, newest moderated first
Regina C.
I used this company to help me get a payment plan I paid 129$ for these services it was December 12,2023 I paid for this service I did receive the paper to send to IRS haven't heard anything back from them don't know if I have a plan or not. I'm afraid to file my taxes don't know who would receive it
Dave L.
They advertise "fast" service. I placed an order on a Friday, expecting my package to be delivered Monday or Tuesday. It's now Thursday and USPS tracking is totally useless! I canceled the order and informed my credit card company that the charge may be fraud - so they closed the account and are issuing me a new card.
Reply from 97tax.comDec 15, 2023
Hi Dave- your order was delivered today to your PO Box via USPS, I'm sorry for any delay. The USPS tracking number is valid. Please contact us via [email protected] if you have any specific concerns we can help with.
Daniel
Hi, I finished the form work paid what was asked in May 23rd,2023. 97 Tax said to wait until they send me a payment plan.I am still waiting for that form to be sent.
Mark
97 Tax uses deceptive advertising. It is no longer charging just $97! There should be an obvious disclaimer that they are not associated with the IRS and are an independent company that offers to help you file a payment plan request form with the IRS. I thought that 97Tax was the company the IRS was now using to file their application. It is not! The IRS still offers the application for free!
Wesley H.
97Tax did respond to us and gave us a refund. I explained that they need to make their instruction and confirmation emails a little clearer. We ended up just paying the bill outright. WESLEY HODGES
mart T.
Spoke to IRS within minutes of completing this, they cancelled the application, was still charged the $97.00. This is a scam, DO NOT USE.
Reply from 97tax.comSep 1, 2021
Hi Mart- please email us at [email protected] and we will respond right away. We'd love to hear from you to resolve your concern.
David C.
Paid my $97 four days ago tried calling the office 15 times no answer. Sent two emails still no response
Reply from 97tax.comSep 1, 2021
Hi David- we were able to respond to all of your emails within 24 hours, and I'm glad we could resolve your concern. Please email us at [email protected] and we will respond right away if you still have any questions.
Lila L.
I'm pleased to update my rating to 5 stars!! I got a call today, Sept 1st, from their agent who explained everything and was extremely helpful. He helped me get everything straightened out which I'm so grateful for. Obviously due to the COVID they are swamped as is the IRS. __________________________ I contacted them on July 6, 2020 and paid them but have heard nothing as of September 1st and now have a letter from IRS stating my total payment is due September 7th. I've sent emails to support and I've called only to find i can just leave a message which I left more than once along with my phone # and STILL NO RESPONSE. I'm in a bind due to Covid. As I was planning on the payments they provided. I would have given 0 stars but no option.
