AdvantageLumber.comReviews of advantagelumber.com

The representative does not acknowledge multiple email inquiries or phone calls. Frustrating.

I ordered two separate Garapa hardwood deck boards packages. Joshua , is an excellent rep who helped me through the online process swiftly and with accurate knowledge . 5 stars !

We have been researching materials to use in a deck renovation. Joshua Miranda was most helpful determining what was available in decking materials and dimensional lumber in the species we wanted. He was very helpful to send us a sample to aid in our material selection. We have placed our order awaiting delivery est. mid Oct 2025. We enjoyed working with Josh and would recommend him to anyone looking for sales advice for decking materials. We ended up selecting Cumaru for decking and handrails. Thanks

I could not find a local dealer who had any tongue & groove decking. I called before I ordered and got all my questions answered. Craig M followed up on my order by email, answered my concerns promptly and then he followed up with a phone call about delivery. The lumber is on its way. So far, the experience has been exceptional.

We purchased garapa deck tiles from Advantage for a second-floor balcony. When we finally got around to installing them after replacing the membrane on the balcony and redesigning the project we came up a few pieces short. Contacted Advantage, ordered the pieces and received them a few days later. One of the pieces was damaged. Contacted Advantage via email with the pictures of the damaged piece. Got a call the next day informing me that a replacement piece was on the way. Neal Petrusek was our salesman for both the initial purchase and the follow-up purchase. He was professional, patient and informative answering all our questions and very responsive in replacing the damaged piece. It has been an absolute pleasure dealing with Neal and Advantage Lumber. Very pleased with the product and especially the service. Looking forward to the next project.

Advantage Lumber has been great for me. The sales person Josh Miranda helped get the wood I needed on time and exactly what I had hoped for. Originally I was looking to use IPE wood for my deck but then found out that there was a big shortage (and confirmed by several other lumber companies). Josh recommended Cumaru and it is a beautiful alternative and just about as hard and they seem well stocked with this. It was also priced a much better price than IPE wood. Additionally he included some additional accessories I would need so I didn't have to figure all of that out (like the clips, Oil and wrench). Very happy in all that I have received with Advantage Lumber. I wouldn't hesitate to recommend them to anyone.

I am building my deck and ordering wood from AdvanteLumber.com. During the process of ordering, I had to change my order a few times via my wrong measurements. The seller man, Josh Miranda was extremely helpful, and patient helping to change my orders and providing his expertise what is better to buy for my particularly needs. In addition, he was always available by phone. Thanks to him I am about to complete my new deck, and I feel it will look very nice. Thanks to Josh!

Very poor customer service. Phone calls and emails not returned. Part of order damaged. Followed policy as described in written document. Photos supplied. Never heard from assigned agent again, despite attempts to communicate. Flooring installed. Two days later discoloration started to appear on multiple boards. They do not back product after 3 days of receipt.