AdvantageLumber.comReviews of advantagelumber.com

I found an inventory reduction deal listed and called in to see if I could inspect the "B" grade product I was interested in and received a very positive response. The sales rep Bill Cummings was very personable when showed me the material I was interested in. After I made the purchase, Bill discovered a discrepancy with the batch of material, but he quickly recovered with the help of his Team. Overall, Bill made the purchase experience very pleasant. At pickup time, the personnel that helped me load and secure the material on my trailer were very knowledgeable and helpful. From the reception to the material loading, overall this was a very pleasant experience. Thank you, to Team Advantage Lumber in Grover, NC

People make the difference, the gal in the office and the gentleman in the warehouse couldn't have been more helpful or accommodating and friendly. Will be back first certain. Received the free t-shirt, thank you.

Bill Cummings with Advantage Lumber has helped us on our current project tremendously. We build year round and it’s been very nice to start working with Advantage Lumber lately. Great service on all levels. Jason Bower Myrtle Beach, SC

Inflation is bad enough now days but...a $1600 set up fee for a 4ft long Ipe dowel 2" in diameter is just stupid. What a rip off! I wouldn't recommend this company if your looking for an honest value.

This entire process has been a disaster. I ordered 200 square feet of 1+ plus Cumaru tongue and groove decking for a covered balcony. They came in 12' and 8' sections. The wood itself is very pretty. That's where it all goes downhill. I live in a rural area. The T-Force driver refused to drive down my driveway to the house. I had to hand unload the boards from the truck into the back of my pick-up, then unload them again at the house. I stored the boards for 3 days across some 2x4's. The 8' boards twisted, cupped, and warped. In contacting Advantage Lumber, they told me I stacked them wrong. Give me a break. Properly dried boards should not warp like this. There is wood on the Titanic that is straighter than this. Next, the tongue and groove milling has no clearance and creates an interference fit. This is fine if you are engaging a 1 foot section of board. Try engaging a 12' long section of a tongue and groove board that looks like a potato chip. It is impossible to get this to work. I had to manually open up the grooves on each board to even have a chance of getting these engaged. What should have taken a few hours to install took me over a week. Now the floor is very uneven with boards all at different heights. It looks like crap for wood that is 3X the cost of PT. After sealing with IPE oil, the wood itself is pretty. However, don't wear rubber soled shoes on this. I've got black marks all over it. Next, let's talk about splinters. DO NOT, run your hand over a board. These aren't your typical "ouch" splinters. These will make you speak in tongues and question your existence in the universe.

As a professional deck builder, I have used Advantage lumber on many occasions. the quality of material is outstanding and they are quick to respond should any issue arise during shipping. The salesmen at Advantage lumber was very professional and responsive when we had some issues with the shipping company. The shipping company that they used was disorganized and dysfunction, but the salesman at Advantage was quite helpful. When the shipping company 'forgot' to drop off a box of accessories, he went ahead and sent me another free of charge. (the original box eventually showed up a week later) There was some confusion as to who was supposed to call who when the order arrived in Denver from Cali in order to schedule delivery. Seems the shipping company expected me to call them and 'make an appointment' to schedule delivery. My expectations were that they would call me when it arrived in Denver and we would make those arrangement then. Not sure what happened there, but I would suggest that this process could have been made clearer in the beginning. I intend to keep using Advantage lumber when I have clients that request exotic wood for there decks.

I ordered two types of decking from Advantage on July 4. Since then a situation has arisen due to a miscommunication that has been a huge pain. I emailed Advantage on July 6 about adding wood to my order and was told they were out of it. But it wasn't explained that MY WOOD was out of stock. After not receiving the decking material for a few weeks I spoke with two different reps who assured me they were looking into the situation. Ultimately I was told that Advantage was out of the wood available to fulfill my order. But the lack of communication has been very frustrating. And I had to do the leg work myself to find out anything. Given the situation I hoped the company would simply send the wood from another location but because of free shipping on my order they will not.

I'm an artist and I craft my own picture frames.I've been going to Advantage Lumber for many years and they have never failed to impress me with great service and great products at very reasonable prices. I don't need very large pallets of wood but they never have a problem helping me out. They sort out the remnants and sell them at clearance prices. I love this place