Average
Based on 704 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Airport Center Express LAX, we understand that parking your vehicle at our covered garage is not your final destination, but we can still make it quick and convenient. With our private 24-hour shuttle service to LAX every 15-20 minutes, our facility and our nearby location on Century Boulevard, Airport Center Express LAX makes us a top choice for Los Angeles Airport Parking. We offer over 2600 self parking spaces and a friendly on-site staff to assist you.
Airport Center (airportcenterparking.org) has 704 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
704 approved reviews, newest moderated first
Don
Clean,safe, easy to park, fast shuttles to airport and pick up. Would use again
Reply from Airport CenterSep 14, 2018
Hi Don Thank you for your business and positive feedback. We are happy to hear that you enjoyed your experience in our garage. Thank you, Ray
Mark
This place worked out really well. The only thing is that it is shared with one of the hotels, so you have to figure out where you can and can't park. Once you get that though, getting the shuttle is fast and it is very close to the airport.
Reply from Airport CenterSep 14, 2018
Hi Mark Thank you for your business and positive feedback. We are happy to hear that you enjoyed your experience in our garage. Thank you, Ray
Sunil
The Parking spot location is very close to airport and the only reason I am giving two stars is because it was hard to find out where the exact building was. The second key issue was the Airport center can use a technology which allows drivers to really figure out which parking spot is open. It took me 20 mins to find out the Parking and also the building includes some Resident parking as well which is again an issue because if you accidentally parked your call and have not seen the sign, then the car will towed. Hence, my recommendation is that you guys needs lot of improvement when guiding people.
Reply from Airport CenterSep 14, 2018
Hi Sunil I apologize that we have failed to meet your expectations in our garage. We do have signs saying airport parking level 4 and up on each level. For your next trip please call the number which is provided on your reservation and we will have our attendant find you a spot right away. Your feedback is very important to us, please email me at [email protected] if you have any questions. Thank you, Ray
Not S.
The spaces are too narrow and people park in two spaces. Other than that; it's OK. Shuttle service is pretty good. Frequent pick up and drop offs.
Reply from Airport CenterSep 14, 2018
Good Afternoon Thank you for your business and feedback. We are happy to hear that you enjoyed your experience in our garage. Thank you, Ray
David
No spots available, attendant was helpful. Fast shuttle.
Reply from Airport CenterSep 14, 2018
Hi David Thank you for your business and positive feedback. We are happy to hear that you enjoyed your experience in our garage and our attendant was very helpful. Thank you, Ray
Robert
Great place to park. Fair on price. Covered parking. I have never had a problem here. Con: Parking spaces are to small.
Reply from Airport CenterSep 14, 2018
Hi Robert Thank you for your business and positive feedback. We are happy to hear that you enjoyed your experience in our garage. Thank you, Ray
HV
Great experience. Found a spot fairly quickly. Shuttle to and from airport was no problem. Did have to wait 15 -20 min for pickup once I texted for pickup, but that's expected with morning traffic. Returned to my car with no incidents. This is the second time I use them for vacation travel.
Reply from Airport CenterSep 14, 2018
Hi HV Thank you for your business and positive feedback. We are happy to hear that you enjoyed your experience in our garage. Thank you, Ray
PK
Price good with reservation but plan on waiting at the airport for pickup. We waited over an hour and after many calls to dispatch, a van finally arrived. Most of the calls to dispatch went unanswered and when they finally answered you could hear them trying to call the drivers - no response whatsoever. Dispatch was even baffled as to why they hadn't made the rounds after numerous calls. This is the second time we've waited over an hour and never again. Will pay more next time some where else
Reply from Airport CenterSep 14, 2018
Hi PK I apologize that we have failed to meet your expectations for prompt pick-up. We are working on solutions to provide a better experience with our drivers. On your next trip please email me at [email protected] to make sure your experience and expectations are met. Your feedback is very important to us, please feel free if you have any other questions. Thank you, Ray
