Average
Based on 704 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Airport Center Express LAX, we understand that parking your vehicle at our covered garage is not your final destination, but we can still make it quick and convenient. With our private 24-hour shuttle service to LAX every 15-20 minutes, our facility and our nearby location on Century Boulevard, Airport Center Express LAX makes us a top choice for Los Angeles Airport Parking. We offer over 2600 self parking spaces and a friendly on-site staff to assist you.
Airport Center (airportcenterparking.org) has 704 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
704 approved reviews, newest moderated first
KVB
Car damaged without accepting responsibility. Not using your services again
Reply from Airport CenterMay 22, 2018
Good Morning I'm sorry that your car was damaged while you parked in our garage. It is a self park facility, please feel free emailing me on your next visit I can go ahead discount 1 day off. Thank you
Maurice
It was very affordable. And they were very nice. They took great care of us and our car. Very efficient. Would totally use them again. Excellent!!
Jess
Made on-line reservation to get a discount, no discount given on the way out.
Reply from Airport CenterMay 24, 2018
Hi Jess We don't give discount when you leave our garage. We have cheaper rate online when you reserve. please provide me your confirmation number so I can look into it, also the website or company your reserved it with. Thank you, Ray
Steven
If you have a BMW, do not park here, they will steal your airbags. If you have a Chevy, GMC, or Cadillac tahoe or suburban DO NOT PARK HERE. It is GUARANTEED that your third row seats WILL be stolen. This parking lot does NOT have security cameras in the parking lot making it an easy place for crime. I came back from a trip and found out my entire third row had been stolen, my back window broken and sides damaged, paint damage. Had to call LAPD and write up reports with insurance. HUGE hassle. Save yourself the money and park ANYWHERE else.
Reply from Airport CenterApr 10, 2018
Hi Steven, we would like to apologize for your negative experience at our garage. We have hired new security company and working with LAPD to make sure our garage is secure. Please feel free contacting me at 310-693-4186. Ray
KenG
Airport center is priced right, it's near the airport, the shuttles are *reasonably* prompt. The only complaint I have is that the spaces are *SO* tiny, that lots of them end out left empty, with not enough room for a car. If they re-painted their spaces with a reasonable width, I'm *convinced* they'd actually fit more cars, because every space could be used. Please widen your spaces, and then you'll be perfect!
Beth
Customer service was great, but the facility itself was terrible. The parking spaces were all too narrow so that most cars were parked taking over 2 spaces. It took almost 15 minutes of driving up and down the aisles before I managed to squeeze my car into a spot. When I returned from my trip the elevators were out of order, so I had to lug my suitcase up the stairs to the top floor of the garage. 2 stars only because it was so close to the airport and the drivers and gate attendant were very friendly.
John
Getting a shuttle did not happen upon return
Suzanne
We found Airport Center after the one we were going to down the street closed. We like everything about Airport Center, self park, that it's covered, the price and proximity to the airport. We did have a challenge with the elevators being down on one visit but that thankfully that has been rectified. I recommend them when anyone asks!
