Average
Based on 704 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Airport Center Express LAX, we understand that parking your vehicle at our covered garage is not your final destination, but we can still make it quick and convenient. With our private 24-hour shuttle service to LAX every 15-20 minutes, our facility and our nearby location on Century Boulevard, Airport Center Express LAX makes us a top choice for Los Angeles Airport Parking. We offer over 2600 self parking spaces and a friendly on-site staff to assist you.
Airport Center (airportcenterparking.org) has 704 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
704 approved reviews, newest moderated first
Philip
It is the best parking for the money; it is also covered and protected. Phil
Reply from Airport CenterFeb 23, 2017
Hi Philip, I just wanted to say thank you for the 5 star review. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
Klaus
Fine place to park with very nice staff in buses and check out.
Reply from Airport CenterFeb 23, 2017
Hi Klaus, I just wanted to say thank you for the 4 star review. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
Krystle
I literally went on vacation a year ago and the elevators were broken, another vacation your elevators are still broken, pathetic. Fix it!
Reply from Airport CenterFeb 23, 2017
Hi Krystle, Thank you for your feedback. We do recognize the elevators have been down for quite some time. We are currently getting new elevators installed to resolve the ongoing elevator issues. We do apologize for the inconvenience and appreciate your business. We hope to see you again soon. Thank you. Michael Hibbert General Manager
CG
The best short term and long term parking at LAX.
Reply from Airport CenterFeb 23, 2017
Hi CG, I just wanted to say thank you for the 5 star review. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
James
the lost star is for the amount of time the shuttles can take. Everything else is good.
Reply from Airport CenterFeb 23, 2017
Hi James, I just wanted to say thank you for the 4 star review. Now that we are upper level only the buses do circulate at a quicker rate. You should see a significant difference the next time you visit our facility. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
Sarah
Would recommend and use again!
Reply from Airport CenterFeb 23, 2017
Hi Sarah, I just wanted to say thank you for the 5 star review. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
ilan P.
As title indicates , close to Lax and reasonable . Shuttle runs often, text upon arrival :)
Reply from Airport CenterFeb 23, 2017
Hi Ilan, I just wanted to say thank you for the 5 star review. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
Marvin
When I used the parking facility, the elevators were not functional both during arrival and departure spanning over several days. This made it very difficult and inconvenient to handle all my luggages to get to the shuttle area and then getting back to my car. In addition, due to my changes to my flight my return date was delayed. I tried to update my reservation online but option to do so doesn't seem to work. Called them and was told that only a supervisor can make the changes. I was given the phone number to call. Called the supervisor but went to voicemail. I left a message but nobody called me back. Upon my return and in exiting the parking facility, they won't give me the discounted rate for online booking because my return date wasn't updated. I had to pay full price for it. It's unreasonable to expect customers to pay extra just because their online system is inadequate and unable to handle modifications to existing reservations as well as supervisors not returning phone calls left on their voicemail.
Reply from Airport CenterFeb 23, 2017
Hi Marvin, I am really sorry you had a bad experience. Someone will reach out to you about your concerns offline. Please keep an eye out for an email. Thank you for your business. Michael Hibbert General Manager
