Santana F.
It been a very long time
It been a very long time, since I booked my air tickets thru an agent, I was skeptical at the beginning, then I started interacting with the agent (Mahi Kapoor) she made me feel ease, and answer all the questions I throw at her, she gave a few positive suggestions to better my travel expedience. compare to the other online travel sites she gave be a better deal, after a few days I call her with a question, but she was busy, so I left a massage, I was hoping she will not call, (since I have already bought the tickets, why will she waste her time) but she call me back and answer my query, that is what I call true customer service.


