Reply from AiryhairApr 10, 2023
Thank you for your feedback and for being an amazing long-term client.
After operating AiryHair for more than 15 years, we can’t help but appreciate clients like you, hence in 2023 we’re switching our focus towards the wholesale orders while selectively canceling some of the retail ones. It helps to avoid biased evaluations and exaggerated feedback by new-time purchasers who seek affordable hair but expect it to surpass the quality of extensions that cost 3-5x more. Our intention was always towards bringing affordable hair to every household, but, of course, we offer premium options too.
So, here’s to ten more years of partnership as we transfer retail orders to you and continue bringing you more and more happy clients. They might pay more, but that’s the cost for getting a premium package and a local service.
In fact, thanks to incredible results by our clients who sell AiryHair extensions, our wholesale base as well as the % of returning clients increased from 40% in 2021 to 60%+ in early 2023.
- Our Updates in 2023 -
After close to 400 days of extensive testing, our new factory is ready to ship Remy Plus hair extensions instantly (no more waiting times) while offering them at a 50% discount rate (limited offer).
Our customer service and terms have been revamped to avoid unreasonable clients while offering exceptional customer service for everyone else. It helps to alleviate the stress from the staff while responding to every client faster than ever.
Seamless extensions are now available in the custom hair order area.
Toppers, closures and more hair accessories are coming soon!
We believe that the never-ending pursuit of product cost-effectiveness is the most important to a hair store. Therefore, our whole team welcomes you or everyone to experience to our progress and join hands with us to welcome AH's second fifteen years.
Thank you.
AiryHair CEO, Sam Fisher