Average
Based on 751 reviews
AliMed3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AliMed is a leading provider of medical supplies, healthcare products, and ergonomic solutions serving all segments of the healthcare market including hospitals and clinics, nursing homes and long-term care facilities, private medical practices, therapists, and more. We offer an extensive range of trusted products from top brands, ensuring that our customers have access to the best value and selection. Enjoy the convenience of "one-stop shopping" as you browse through our comprehensive collection online.
AliMed (alimed.com) has 751 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
Showing 49 reviews with 2 stars · Clear filters
customer
Probably the most inefficient customer service department I have ever had to deal with. Product was excellent. I probably won’t use them again though.
Reply from AliMedNov 20, 2019
We appreciate you taking the time to reach out. Your feedback is important to us, and it has been passed along to the appropriate team for further review. Thank you, The AliMed Team
Corina W.
This is considered a very trustworthy company . The Dermasaver forearm tube , dermasaver leg tube and shin tube were huge . I tried multiple times to reach them to return the products and hung up in frustration many times . E- mails went unanswered. When I finally got through , after a 25 minute wait again, I was told it was too long after the order and they would not accept a return .
Reply from AliMedOct 21, 2019
Hello Corina, Thank you for taking the time to provide feedback. We apologize for the inconvenience that you've experienced during your ordering process, this information has been passed along to the appropriate team for further review. With appreciation, The AliMed Team
customer
Not so happy with the quality of the sleeve. Thumb hole not finished. Hand section very loose
Reply from AliMedOct 11, 2019
Thank you for providing feedback, especially on the product. We apologize for the quality you're received. Should you have additional questions, please email our customer service team at [email protected]. With appreciation, The AliMed Team
customer
This the worst service ever I made it in my life
Reply from AliMedOct 7, 2019
We appreciate you taking time to provide feedback. We apologize for the experience you've received. Your information has been passed along to the customer service team for further review. Thank you, The AliMed Team
Not H.
The picture for hand cuff for walker very deceptive, we thought was plastic and ended up just sheepskin like wool and a strap, we had to open to see what it looked like and tried to return it and was refused because of it being opened and it being a medical item.. Need to have better description of items. $32.00 wasted 10.00 which was shipping
Reply from AliMedSep 25, 2019
We appreciate you taking the time to provide feedback. We apologize for the experience that you've received during your recent ordering process. This information has been passed along to the appropriate team for further review. Should you have any additional questions, please email [email protected]. Sincerely, The AliMed Team
Ann
Product I ordered did not fit. Was not able to exchange/ return the item. Ordered a larger size...too big. Stuck with items and not able to find correct fitting helmet for my son. Will be donating to local hospital.
Reply from AliMedSep 24, 2019
Hello Ann, Thank you for taking the time to reach out. We apologize for the inconvenience of not being able to find the proper fit in the product that you've ordered for your son. This information has been passed along to the appropriate team for further review. With appreciation, The AliMed Team
customer123
I have been waiting over 2 weeks, and have not received my update on my order. The delivery date stated within 10-14 days. I called in and they told me my order may take an additional 2 more weeks to ship!! Thats over 1 month! And I was only aware after I had called in to check that the heck was going on...
Reply from AliMedSep 23, 2019
Thank you for reaching out about your order. Timely delivery of products is what we strive for with all our orders, and it looks like we've missed that mark with you. This information has been passed along to the appropriate team for further review. With appreciation, The AliMed Team
customer CATHY H.
I HAVE BEEN A CUSTOMER IN THE PAST AND I HAD VERY GOOD SERVICE.HOWEVER ,RECENTLY YOU CHARGED MY AMAZON ACCOUNT FOR A MANS LARGE FOOT SPLINT!I WANT TO KNOW HOW DID YOU GET INTO MY AMAZON ACCOUNT?I AM FURIOS ABOUT THIS AND I QUESTIONSECURITY OF ONLINE SHOPPING. CATHY HUTCHINSON
Reply from AliMedSep 23, 2019
Hi Cathy, We appreciate your providing your feedback. Your information has been passed along to the appropriate team for further review and investigation into what might have happened. Thank you, Deidre
