Average
Based on 751 reviews
AliMed3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AliMed is a leading provider of medical supplies, healthcare products, and ergonomic solutions serving all segments of the healthcare market including hospitals and clinics, nursing homes and long-term care facilities, private medical practices, therapists, and more. We offer an extensive range of trusted products from top brands, ensuring that our customers have access to the best value and selection. Enjoy the convenience of "one-stop shopping" as you browse through our comprehensive collection online.
AliMed (alimed.com) has 751 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
Showing 37 reviews with 3 stars · Clear filters
customer
I liked the splint but the shipping is high and the restocking fee is ridiculous
Reply from AliMedNov 20, 2019
Thank you for taking the time to reach out about your recent order with us. Your feedback has been passed along to the appropriate team for further review. With appreciation, The AliMed Team
Debbie D.
Product was good ... Packing of the items was terrible. The boxes were all beat up and ripping apart. Therefore the product was hanging out.
Reply from AliMedNov 7, 2019
Hello Debbie, We appreciate you taking the time to reach out. We apologize for the state of your package, as that is not the norm for us. This information has been passed along to the appropriate team, should you need further assistance please email our Customer Service team at [email protected]. Thank you, The AliMed Team
customer
I gave 3 stars not because the size of the gauntlet the brace itself, but the 54 inch lace that came w it was less than adequate to lace up . A 72 inch boot lace wasn't even enough. For a foot w/out swelling the 72 inch might be good. The online ordering process, delivery and follow up was all very good. Thank you
Reply from AliMedSep 24, 2019
We appreciate you taking the time to provide feedback. We are glad to hear that the ordering process went smoothly for you. And we apologize for the inconvenience experienced while using the product. Sincerely, The AliMed Team
jerome A.
All I needed presently was a 15.99 lift, and shipping was 9.99, almost as much. This will make me think twice before checking with other companies for their practices. Sorry, just didn't make common sense.
Reply from AliMedSep 23, 2019
Hi Jerome, Thank you for providing feedback regarding our shipping charges. We have passed this information along to the appropriate team for further review. Sincerely, The AliMed Team
lou
Didn't help my nerve damage
Reply from AliMedSep 19, 2019
Hi Lou, Thank you for reaching out. We aim to provide high-quality products for our customers, and we are sorry to hear that the product you've purchased hasn't worked for you. Please reach out to our customer service team should you need any additional help. They can be reached at [email protected]. With appreciation, The AliMed Team
Matt from P.
Originally my package was shipped to the billing address rather than the shipping address. It took four phone calls as well as wasting my time filling out the online request for returns which is, they admit, a dead end. One must call in order to initiate the process of getting a return authorization number. I admit that the return page does say this on the web page further down from where it directs you to enter your product information and ordering number for no apparent reason. I actually repeated the process a second time without incident and my product arrived in a timely manner to the SHIPPING address. That is why the review is three stars rather than one or two. Eventually a Returns customer service agents stopped trying to figure out how this was my fault , conceded that the info on the invoice should have been but was not followed and graciously refunded my purchase and shipping costs.
Reply from AliMedMay 30, 2019
Hello Matt, Thank you for taking the time to let us know about your recent order with us. We apologize for the inconveniences that you've encountered through the process, as this isn't the norm for us. We are glad to hear that the issue was remedied with our customer service team. With appreciation, The AliMed Team
First United Methodist C.
Good product Good value Horrible shipping costs
Reply from AliMedMay 13, 2019
Thank you for taking the time to reach out. AliMed strives to provide a great process for all our customers. And we are glad to hear about your experience with our products, and your feedback about our shipping charges has been passed along to the appropriate team for further review. With appreciation, The AliMed Team
Carmen
Pricing is high as is freight.
Reply from AliMedApr 19, 2019
Hi Carmen, Thank you for taking the time to provide feedback for us. This information has been passed along to the appropriate team for further review. With appreciation, The AliMed Team
