Deb M.
Customer service is always very helpful…
Customer service is always very helpful and courteous.

Great
Based on 523 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Alpha Paw is built with the mission of helping your furry family to lead happier, healthier and longer lives. We are a team of pet lovers who join in passion to create amazing products you and your pets will love! We believe pets come first and this is...
Alpha Paw Inc (alphapaw.com) has 523 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
523 approved reviews, newest moderated first
Deb M.
Customer service is always very helpful and courteous.
PATTY H.
First time I have shopped this website . I purchased a joint chew it made my dog sick to her stomach and diarrhea. There is no phone number anywhere for these people . And they charge you a restock fee for everything no other site does that . The chews were $15 and the stock fee was $20. I threw this stuff in the trash . What were they restocking ? We’re they going to sell someone used chews? Stick with chewy, petsmart any other site .
Reply from Alpha Paw IncMar 8, 2022
Hi Patty! We are sorry to hear that you feel that our chews made your pup sick. We reviewed the email chain and it looks like you were offered a full refund without the need to return. Please check your emails for the correspondence. Thank you, and we do apologize for any miscommunication that caused confusion.
Valerie R.
Alpha-Paw is the best in product and customer service! If you have any questions regarding your purchases, they are quick to return a response and assist. I had an awesome experience and am telling all of my friends about Alpha-Paw!!
Gordon B.
The throw blanket from Alpha Paw was a BIG hit with the two Yorkies in the house. Lots of immediate curiosity and energetic play to make the throw their own.
Susan H.
There is no place where folks are so kind and helpful! They care about you pet and you! great products!
Judy G.
I got the highest ramp for my 3, 12 year old cats. My one cat has a torn ACL and had trouble getting up where I feed them, due to a several herniated discs. My little girl loves the ramp and goes running up and down it. One of the boys has used it the last couple of days. Best purchase I could have made. Very well constructed and looks great!
Robin
I ordered kibble for my 5 year old miniature dachshund Bailey last week. I had to make an adjustment to the order so I sent an email. Not only did they take awesome care of my adjustment, they were so NICE. I really appreciate great customer service. And my Bailey loves the kibble!
cathiea
So happy with my Alpha Paw blanket. My dog loves it, too, and he has not budged from it since I put it on the bed. It's very beautiful, stylish and so soft. Another great thing is that now I can reinstate my beautiful bedding knowing that my AlphaPaw will protect it. An excellent product all around, and customer service is fantastic.