Reply from Ames WalkerOct 3, 2019
Thank you for taking the time to complete a review - we appreciate your feedback. We strive to provide the best service and products for our customers. I apologize for the inconvenience resulting from not receiving an order confirmation email. As a rule, we always send confirmation emails, so we are looking into what may have occurred in your case. As for the shipping delay, on rare occasions, we do run low on items unexpectedly and must reach out to our vendors to replenish them. Unfortunately, your box was damaged during shipment to us, causing an unexpected delay for which we sincerely apologize.
Again, we pride ourselves on providing the best products, packaging included, and prices to our customers.
I understand you contacted our customer service department. I trust we were able to provide you with any assistance you required. However, if you need to contact us further for any reason whatsoever, please do so. We value your business and thank you for the patience you have shown us.
Customer Service Hours
Monday-Thursday, 8:30am-8pm, Friday, 8:30am-7pm, Saturday, 9am-4pm EST, Toll Free Line: 1-877-525-7224
Raquel Plimpton
E-Commerce Web Administrator
Legs-4-Life, LLC
300 Industrial Park Ave | Asheboro | NC |27205
336-629-0564 Ext: 246 (office)
336-629-0632 (fax)
www.AmesWalker.com
www.LoungeDoctor.com