Cynthia S.
Quick service
I found what I needed easily on the website and I received them promptly. Great service.
Excellent
Based on 641 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For more than 20 years, we’ve built the Ames Walker® Brand reputation for having the greatest selection and best prices on our own line of graduated compression products, as well as our other leading brands, Jobst®, Juzo®, Medi®, Sigvaris®, Therafirm®, Futuro® and Venosan®. We also carry many other products beyond compression support to fit your lifestyle. We believe we carry the finest support hosiery products on the planet, and your guaranteed satisfaction is our #1 priority. With approximately 40,000 combinations of products, styles and colors to choose from, no one else sells such an extensive assortment of high quality graduated compression hosiery, therapeutic shoes, diabetic socks, braces and supports at such affordable prices anywhere in the world!
Ames Walker (ameswalker.com) has 641 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
641 approved reviews, newest moderated first
Cynthia S.
I found what I needed easily on the website and I received them promptly. Great service.
Richard S.
You found that my shoes had to be on back order for four to five weeks, and still you placed an immediate charge on my credit card. I contacted your customer service and they stated that they could not change the company's policy. The choice they gave me was to cancel the order and then re-order when the shoes were available. Not an acceptable solution at all. I have accepted your policy because you have me in a bind because I need the shoes A S A P. Shame on you.
Reply from Ames WalkerJun 27, 2017
Thank you very much for taking the time to complete a Trust Pilot review for Ames Walker. We strive to provide the best service and products for our customers, and we are very sorry that you did not have a positive experience with your purchase. I apologize for the inconvenience you had with your shoe order. Someone from our customer service team will contact you in reference to the issue you had with the order, and we would be glad to help you with this matter. Thank you for your time. Monday-Thursday, 8:30am-8pm, Friday, 8:30am-7pm, Saturday, 9am-4pm EST, Toll Free Line: 1-877-525-7224 Raquel Plimpton E-Commerce Web Administrator Legs-4-Life, LLC 300 Industrial Park Ave | Asheboro | NC |27205 336-629-0564 Ext: 246 (office) 336-629-0632 (fax) www.AmesWalker.com www.LoungeDoctor.com
BETTY H B.
I'm been a customer of Ames Walker support hose for years and recommend their products highly. They are sturdy and wear very well. I'm still wearing ones I've had for a decade!
Sheila F.
Items were shipped promptly and arrived on or before promised date of delivery. Prices were reasonable. Products as described.
Elaine Q.
Great customer service.... Easy returns. Great place to shop
C. J.
I like the product, I like the free shipping, I like the promptness, the inclusion of recommendations of the various products, the prices. I do not like all the emails they send and have had to cancel them to once a month. How many socks can you buy?
Susan
The support stockings (toes to knees) are a bit long for me. Will try a pair from the ankle to knee and see how they fare. I do like the correct tightness but not too tight.
G B.
I have been very pleased with this service over the years. When I asked for my items to be flat packed it happened. When there has been some minor complexness to my order I have had a prompt, polite, responsive phone call, that on one occasion suggested a way to save money on the transaction. I recall only one disappointment having to do with a product I liked not being available. I think it would be smart to log requests they cannot meet and to automatically notify the customer if the product becomes available again.