Flabbergasted
Can't Trust Window People
Good lord. We have an older 850 sq ft home with 8 windows max and I mean smallish windows. Their rep quoted us $32K for new windows! What a total scam!
Bad
Based on 57 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Andersen is listed under Building Materials.
Andersen (andersenwindows.com) has 57 customer reviews on Folks Told, with an average rating of 1.3 out of 5.
57 approved reviews, newest moderated first
Flabbergasted
Good lord. We have an older 850 sq ft home with 8 windows max and I mean smallish windows. Their rep quoted us $32K for new windows! What a total scam!
Frugal P.
Worst company in the world - I've dealt with them directly since 2006 - first home build resulted in a lawsuite we won because they had so many defective windows and refused to honor their warranty. Fast forward and I just bought a home with of course brand new andersen - several defects found by andersen's own inspector and they are once again not honoring their warranty so back to court we go. Avoid them at all costs. The folks there have all been really nice but they gaslight you and you will not get any warranty honored.
John
My wife solicited a consultation & price quote from Anderson. For just 7 windows & 1 sliding glass door, the quote was a stunning EIGHTY-THOUSAND dollars! I thought they must have inadvertently added a zero. No thanks, Ander$on.
Rene C.
Andersen doors EMCO customer services es lo peor que puede haber no recomiendo esta compañia tengan cuidado hablan de garantia no existe devolver el producto buena suerte llamar customer services suerte y es mejor que hagas un curso no de english si no de Chinese indu que locura
Julie
I have used Anderson windows for 30 years. I will Never. Buy another one. We had a patio door with the internal shades installed in February, on the 25th, 2026. It was a 5k$ door- which of course included the install. I was hesitant to buy a patio door with the shades on the inside, because what happens when they break? They have a good warranty. So I bought it. On March 26th, was raising up the shade with the slider and it broke. Not only broke the slider, but the track it was on is also coming off. I called the warranty number, was on the phone with them for 45 minutes /. They accessed my phone, they had me take measurements, they had me go inside and outside to see the door. The part is covered. However to have a technician come out to evaluate the door.. Four HUNDRED dollars. I said no. And I will no longer buy Anderson. Nor will I recommend Anderson. If you are looking for a patio door, do not buy the one with the shades on the inside.
Holly W.
Anderson windows are the absolute worst! When I purchased my home the Anderson windows had been all replaced new within 4 years. I had a huge 70 “ window replaced within the first year of purchasing under warranty due to a seal fail. I had to pay for labor. The entire window was discolored and had bubbles in it. That was the end of my warranty. Now I’am stuck with windows that all leak air very badly in the winter. I can’t close them correctly, top up all the way up and bottom down all the way down, so 90% of my windows don’t lock. Please, please do not waste your money on these windows, from someone who has no choice but to live with their defective windows at this point.
Anne
Total scam. Order 2 x shoes in size 7. They shipped one in size 8 and one in size 9. Now they are trying to charge me for shipping product back. Avoid this company. Pretending to be a Canadian company. NOT!!!
RLK
The Andersen cord operated enclosed mini blind windows are awful. From the start, the blinds will not close all the way. The salesman told me straight faced that the Pella magnetic windows with enclosed blinds could "wear out". I told him I didn't think magnets would do that. Ridiculous but my spouse wanted to do business with this dealer and not Pella so we bought 12 various size windows. From the start, the blinds rarely would close all the way and several barely move. My friend's magnetic Pella are twice as old and still work flawlessly. We had ours installed in 2020.