Antonline.comReviews of antonline.com

Aboslutely dreadful. Purchased a digital Xbox Live subscription code. They took my money but didn't send anything. Repeatedly tried to contact them but ignored. Now going to have to file a dispute with PayPal. Company may as well be a scam.

I purchased a Microsoft 365 subscription from Antonline over a year ago, and I didn’t realize auto-renewal was enabled. Recently, I was charged $74.36 for the renewal. As soon as I noticed the charge, I canceled the subscription through Microsoft, and they processed a refund. However, instead of returning the money to me, Microsoft refunded it to Antonline (the original seller), and Antonline refuses to issue the refund to my payment method. This is completely unfair and unacceptable. Microsoft did their part, but Antonline is keeping my money. If you ever need a refund, don’t expect Antonline to be honest about it. Think twice before buying from them!

They considered my return to be fraudulent because “they felt like it” and refused to either send me a refund or return the item back I sent them because it felt “right” to them I am out $600 without the item and they clearly stole money from me. ANY BUYERS PLEASE STAY AWAY FROM THIS WEBSITE I BEG YOU ITS NOT WORTH LOSING MONEY OVER A RETURN!!!!

If I could give them zero stars I would. I actually used to work for this horrible place and I can say that they did in fact teach their employees to deny RFPs and had canned responses as to why something could not be returned or refunded. Furthermore, they were constantly trying to cheat their employees; I was with them for less than TWO WEEKS, still in training phases and had been told I was doing great and only had positive feedback when the owner's wife, who is also the CFO, called me into her office and told me she was going to have to reduce my salary because I wasn't doing well enough. Again, I was told during training I was doing great and had no negative feedback, had only been there a little over a week, and then called into a bait and switch. They were simply trying to bully me into a lower salary so they could save money, which is ILLEGAL by the way. Had I known then what I do now as an HR and TA professional, I would have reported them and taken legal action. The "CFO" knew she was in the wrong because I quit the next day and then she called me to ask why, and was worried that I would report them. I was also told they were under investigation by the FBI at one point - I cannot verify if that is true but was told by another employee. They have other suits against them (Wagman V. Atlanta Network Technologies, . I don't know how this place is in business still. WATCH OUT. This place is deceptive.

Horrible customer service. My delivery was delivered at the wrong location and stolen. I was told to contact police and file with my insurance company over a $70 item. Police have been notified, but likely will never be resolved. Needless to say, thankfully I bought through Walmart, and they're refunding me for the stolen merchandise. Don't make purchases if this company is involved. Not worth the headache if something goes wrong.

This company scammed me. I ordered 15 months of Microsoft 365 and they never emailed me. I've never had a situation where I ordered from a company and never received even an email. I checked all my folders. Nothing. So I called and put in a support ticket. Nothing. I called some more and they emailed me an activation code for Norton Security Suite, which I never ordered. That was the only email I ever received from this company. I called several times and they said my digital order had been sent out several times and that they could not cancel my order. I had to put in a dispute with my credit card company. Very upset, but a learning experience. It was $75, but it could have been much more. I'm going to think twice about purchasing from unfamiliar companies in the future.

I received my 9800X3D, which I paid a $16 shipping surcharge for, in a thin bubble mailer via ground shipping. I’m left wondering - what did the $16 even cover? The CPU retail box arrived predictably damaged, and when I contacted support to suggest a partial refund on shipping due to the stingy and inadequate packaging, I was met with a generic RMA response: "To apply for return for item refund within the 15 or 30 day return period (depending upon product purchased) is easy and fully automated using the web address below(…)Items must be returned complete - exactly as originally shipped with all manufacturer's items, packing slip, accessories, manuals, and packaging intact. Items not returned in original condition will be refused." I have no interest in going through an RMA process as this CPU is perpetually sold out. I reiterated my request for a shipping refund in my follow-up, but I have yet, and don't expect, to receive a response. I get that e-commerce, especially in this industry, is just a series of faceless transactions, but the lack of personalized support and accountability here is disappointing.

Customer Service is poor and rude. Instead of resolving the problem I am told just to return the item. They do not care who they are at fault. They do not care about the customer experience. Return customer. Above all false advertising of product. Do not want to hold their end of the deal. I ask for a manager. He stated he doesn't have one. Just return the product.