Excellent
Based on 599 reviews
Aon Affinity Travel Practice4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Aon is in the Business of Better DecisionsWe shape decisions for the better — to protect and enrich the lives of people around the world. We believe that businesses thrive when the communities they serve and the people they employ also flourish. Our culture enables us to bring our best each day and do great work for our clients and their customers.Aon Affinity's Travel Practice is a leader in the provision of customized travel insurance programs for many of the world's most renowned travel companies. With a focus on the design, distribution, and management of customized travel insurance programs, we aspire to provide unmatched service to our travel clients and to the travelers protected under our travel protection programs.Linked In: https://www.linkedin.com/company/aon-affinity-travelFollow us on Twitter @AonTravel: http://bit.ly/2gbFZ5DVisit our Travel Blog: https://www.aon.com/travel_blog/default.jspCareers: https://aon.io/traveljobs
Aon Affinity Travel Practice (aontravelclaim.com) has 599 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
599 approved reviews, newest moderated first
Mary J.
Aon was very prompt in processing my claim. They were easy to work with and even provided reimbursement on my claim I was not aware I was entitled to. Thank you!
Reply from Aon Affinity Travel PracticeJul 23, 2025
Thank you Mary!
Steven
It was very easy to submit the claim the payment was made very quickly.
Reply from Aon Affinity Travel PracticeJul 14, 2025
Thank you Steven.
Helen S.
Our claim was about the cost of a travel delay. It was handled promptly and efficiently.
Reply from Aon Affinity Travel PracticeJul 14, 2025
Thank you Helen.
Glenda H.
We had to cancel our Alaskan Cruise on Carnival Spirit due to me having to have open heart surgery Carnival refunded their percentage and we were refunded our excursion fee and Aon stepped up and very quickly refunded the remaining percentage, less the fee for the ins of course. We were very happy with the service and the time it took. We will ALWAYS have travel insurance for sure!!
Reply from Aon Affinity Travel PracticeJul 14, 2025
Great to hear Glenda.
Donald K.
My doctors office completed the paperwork regarding my surgeries. Once submitted to Aon, I received my refund very quickly. Paperwork was easy to complete.
Reply from Aon Affinity Travel PracticeJul 14, 2025
Thanks Donald.
Christel M.
The quick response and the quick refund. The people were very friendly and helpful on the phone. I am very satisfied, how easy the process was for a refund, and and a big Thank you!
Reply from Aon Affinity Travel PracticeJul 14, 2025
It is great to hear the process and reimbursement was quick.
robert R.
AON covered expenses that my Humana plan would not. I will always be sure to get travel insurance in the future. Thanks AON.
Reply from Aon Affinity Travel PracticeJul 14, 2025
Thank you Robert.
Dana
The process was relatively simple and went smoothly. The agent I spoke to walked me through the required steps and was very helpful. Also, uploading documents was easy to do. My claim was settled promptly, with no back and forth (although my medical reason was pretty straight forward).
Reply from Aon Affinity Travel PracticeJul 14, 2025
Great to hear claims process was simple and went smoothly. Thank you Dana.
