Excellent
Based on 599 reviews
Aon Affinity Travel Practice4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Aon is in the Business of Better DecisionsWe shape decisions for the better — to protect and enrich the lives of people around the world. We believe that businesses thrive when the communities they serve and the people they employ also flourish. Our culture enables us to bring our best each day and do great work for our clients and their customers.Aon Affinity's Travel Practice is a leader in the provision of customized travel insurance programs for many of the world's most renowned travel companies. With a focus on the design, distribution, and management of customized travel insurance programs, we aspire to provide unmatched service to our travel clients and to the travelers protected under our travel protection programs.Linked In: https://www.linkedin.com/company/aon-affinity-travelFollow us on Twitter @AonTravel: http://bit.ly/2gbFZ5DVisit our Travel Blog: https://www.aon.com/travel_blog/default.jspCareers: https://aon.io/traveljobs
Aon Affinity Travel Practice (aontravelclaim.com) has 599 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
599 approved reviews, newest moderated first
Lynn J.
First time any travel insurance claim was approved for us. Others were always finding loopholes to get out of paying. Not Aon! We will be using them for all our travel insurance needs from now on.
Reply from Aon Affinity Travel PracticeJan 29, 2024
Thank you Lynn for sharing your experience. We appreciate it!
CYNTHIA H.
Our medical claim was submitted by the cruise boat medical department directly to the company. We didn't need to do anything. The claim was paid in full a few days after we returned home. I will always use AON. Highly recommended!
Reply from Aon Affinity Travel PracticeJan 29, 2024
Thank you Cynthia.
Barbara
I suffered an unexpected injury that made it impossible to go on my scheduled cruise. Aon Affinity Travel Insurance made it easy for me to file a claim. through their courteous and efficient processing, I received a refund in no time at all. I will never book a cruise without adding their insurance plan.
Reply from Aon Affinity Travel PracticeJan 22, 2024
Thank you for sharing your experience Barbara. While we are sorry to hear about the injury, we are glad you were protected by travel insurance. We are thrilled to hear you report about our service as courteous and efficient.
FLIPPER
WAS ABLE TO CONTACT AON EASILY, GET QUESTIONS ANSERED AND FILL OUT THE PAPERWORK. RECIEVED REFUND FASTER THAN I EXPECTED.I NEVER HAD TO USE THIS TYPE OF INSURANCE BEFORE.
Reply from Aon Affinity Travel PracticeJan 22, 2024
Thank you for your review.
Destry H.
We purchased trip cancelation insurance. My wife's leg was injured before cruise. Downloaded medical form from AON and took to doctor during visit. AON reimbursed us for cost of canceled cruise since we were too late to get any refund from cruise line. Reimbursement was within a couple of weeks and had option to deposit funds into our checking account. I usually have trepidation when dealing with insurance because they typically seem to be more about collecting premium and hard to pay up when needed. AON was not that way with us which we were grateful for.
Reply from Aon Affinity Travel PracticeJan 19, 2024
Thank you for sharing you experience in detail Destry. We appreciate it!
fhc
This was seamless. We were reimbursed quickly without a problem. I'm impressed
Reply from Aon Affinity Travel PracticeJan 19, 2024
Thank you very much for your kind words!
Debbi
The final resolution was the best option. Our property was not returned so getting reimbursed for a part of the value was the best alternative
Reply from Aon Affinity Travel PracticeJan 19, 2024
Thank you for sharing your experience Debbi.
Barry K.
Fast, easy to navigate site. Money refunded to my bank quickly and without fuss. Will use again for my next trip without hesitation
Reply from Aon Affinity Travel PracticeJan 19, 2024
Thank you for sharing your experience Barry. We hope to protect you again on your next trip.
