Average
Based on 765 reviews
AppFolio Property Manager3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.
AppFolio Property Manager (appfolio.com) has 765 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
765 approved reviews, newest moderated first
Mary H.
Do you like to work with a company that offers support, look elsewhere. No one is home! They want to to use their chat support which only refers you to instructions on use. Very, very disappointing. Someone tried to change my password so I wanted to speak with someone about how to protect our account further. No one is there to help. Scary.
Andy L.
DONT BE SCAMMED BY THIS COMPANY THEY ARE SO BAD THEY USE BOTS TO KEEP THEIR REVIEW RATING ABOVE A 1 STAR READ OTHER REVIEWS ON HERE YOULL SEE WHAT I AM TALKING ABOUT.
dylan E.
I could not set up my account due to a death in the business and the legal issues that followed. That didn't stop Appfolio from billing me nearly $500 per month, refusing to refund me or stop charging me, and asking me to pay them over $1000 to buyout my contract. I paid thousands of dollars with nothing to show for it. Horrible customer service. Carelessness. Don't sign up with them.
yerardo ortiz N.
easy to use!!!!
Gary P.
This place is a scam along with any other apartment complex that deals with AppFollio. Beware of any place that claims to have one apartment available out of a 50 or more and want you to pay a fee to do a background check on you. They take one apartment and make it the nicest one out of all of them, so,when anyone comes to look at it they are amazed how nice it is and especially how cheap it is. Then when you decide to apply to rent it and pay the $20 to $55 processing fee they will deny you for the smallest reasons possible just to scam everyone who applies for that apartment out of the fee.They don't care if you have a guaranteed income such as Social Security because your disabled, that the government is paying 70% of the rent, that you have a 100% payment history , no derogatory marks, no criminal record or anything else bad on your credit record. They will use back child support from 25 years ago to deny you. The Moral of this comment is; if an apartment looks way to good compared to rest of the whole complex and is super cheap, do not apply to rent it, and definitely don't pay a penny on a processing fee because you're going to be out that money and starting over again. This has happened to me 3 times in 2 weeks. Surprisingly all 3 complexes only had one apartment available, and what shocked me the most after the 3rd time was the fact they all deal with AppFollio.
Shelby P.
Our company consists of a small team of 5 with just over 450 units. We had bought out a sinking company 2 1/2 years ago and were told "you should get rid of AppFolio, they suck, and go with a better company" by the previous owner. I have to admit when we bought the dumpster fire of a company, it was a temptation to break up with AppFolio and start from scratch; however, after diving into AppFolio, utilizing the help center, trainings, and cleaning up the system with APM help it was evident that AppFolio was our saviour and not the problem. Learning the ins and outs of the tools AppFolio offers and then implementing them with my team, tenants, and owners, allowed us to save the catastrophe of a company we purchased and create a thriving community where Owners needs are met, Tenants feel heard and supported, and my team can manage the high volume of tasks they have each day. I am eternally grateful to AppFolio and attribute our success, in a large part, to the tools AppFolio provides.
Patrick
It was a great party. The presentations were a bit "meh" and repetitive (AI YES WE KNOW) overall, but the evening festivities, food, and the new venue were great. Maybe consider a more modern music group for next time, but the Rady was super fun and we all had a great time. Thank you!
Grace C.
LOVED the venue, and all of the parties. A few things - It was hard to find some of the classes and the map on the FUTURE app wasn't helpful. I would reccomend something a little more interactive to find what class is where. In the past, we always got notebooks in our goodie bags. I didn't bring my own as I thought they would be provided. Would've been helpful to have one!
