Great
Based on 165 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to ArtZMiami!Our biggest passion is curating interesting products that will put a smile on your face and turn up the positive energy around your home. Products that will enhance the luxury level of your home, and also add artistic value to your decor. Our mission consists of two main objectives:1. To curate and sell interesting, high quality products, that are guaranteed to meet or exceed the expectations of our customers. 2. If for what ever reason a customer is not happy, we will do everything in our power to make them happy.With a motivated team, we strive to be the creative minds that bring a smile to your face. That’s why we’re always curating the best products for you.
ArtZMiami (artzmiami.com) has 165 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
165 approved reviews, newest moderated first
Angelica H.
They were very responsive to my inquiry about tracking my package. Also the item I received was high quality. Great experience!
Reply from ArtZMiamiAug 9, 2025
Thank you for your order and your wonderful review! I'm so happy you like your item! :)
Barbara B.
I purchased a toilet brush in the shape of a cherry. It looks great in my bathroom and I'm very happy with it. The main reason, however, this company gets 5 stars is because of their excellent customer services. My original order arrived incomplete and was immediately replaced. I dealt with a lady called Ann, who was fantastic. Really helpful, prompt, professional and friendly. Great company with lots of fun, original items.
Reply from ArtZMiamiAug 5, 2025
Thank you for your order and your wonderful review! I'm so happy that you like your ArtZ® Nordic Cherry Toilet Brush and Holder! I will pass one your kind words to Ann as well. She will be Very Happy! :)
Justyna P.
This online store gives the impression of being a high-end, curated art boutique, with premium pricing to match. However, the reality is far from it. The products are of shockingly low quality and are shipped directly from China, despite the website's upscale branding. Customer service is virtually nonexistent—there’s a phone number listed, but no one ever answers, and it just rings endlessly. The return policy is equally frustrating and feels intentionally difficult to navigate. Overall, this store feels more like a scam than a legitimate business. Shop with extreme caution.
Reply from ArtZMiamiAug 26, 2025
Dear Justyna Pawluk, Thank you for your order and for sharing your feedback. I am truly sorry to hear that the products you received did not meet your expectations, and that the return process felt frustrating for you. Our products are high quality and we have thousands of happy, repeat, customers around the world. In the rare instance that there is a problem with any of our products, we offer a 30 Day Money Back Guarantee. We ship our products directly from our warehouses which are located in the USA, Canada, France, Germany, China and Malaysia. To clarify, you first reached out to us on July 29 regarding a return of the two items totaling $142. We provided a complimentary return shipping label the very next day, July 30. Once you shipped the items back on July 31, we processed your full refund of $142 that same day. Throughout this process, our customer service team responded promptly to each of your emails on the same day they were received. While we met our service standards, I completely understand that the experience may not have felt smooth from your perspective, and I’m sorry for any inconvenience this caused. We are always striving to improve our customer experience, and we greatly value feedback like yours to help us identify where we can do better. While many of our customers are very satisfied with our products and service, we recognize there are times we can make the process easier and clearer, and we are committed to doing so. Thank you again for your comments and for giving us the opportunity to address your concerns. Warm regards, ArtZMiami
Maria
Todo fenomenal! Rapido y buen servicio de atencion al cliente. Tienen cosas originales y muy bonitas
Reply from ArtZMiamiJul 8, 2025
Thank you for your order and your wonderful review! :)
Helén
Jag är fullkomligt nöjd med mina 2 köp hos ArtZMiami! Snabb leverans och så fina tavlor!
Reply from ArtZMiamiJul 2, 2025
Thank you for your order and your wonderful review! :)
customer
This a TERRIBLE company!!!! They have a terrible shipping department, whoever prepares the items for shipping does a really bad job. I ordered the oil/vinegar dispenser and received it the first time in 1,000 pieces as it was put in some thin bubble wrap and then tossed into a thin envelope. I told them about it, they shipped another one to me. It came in worse shape then the 1st. I complained and have heard nothing from them, no offer to replace, no money back, NOTHING! I would NEVER order anything fro this company.
Reply from ArtZMiamiJul 14, 2025
I am very sorry your package arrived broken two times in a row. Please send an email to [email protected] with your order number or shipping address and they will refund your order right away. :)
BD
After looking at ArtZMiami website and seeing how unique and unusual their products were I knew I was going to order something. Ordered was placed. Email received with tracking number once item was dispatched. Item took just over 2 weeks to arrive in the UK. Which you would expect with an international delivery. Item was as described and I love it. Very very well packaged. Thank you ArtZMiami 😊
Reply from ArtZMiamiJun 8, 2025
Thank you for your order and your wonderful review! We're so happy to hear that you love the item that you purchased from us! :)
Tom
Excellent product and excellent customer service. What else could anyone possibly want?
Reply from ArtZMiamiJun 4, 2025
Thank you for your order and your wonderful review! :)
