ATHLEAN-X™Reviews of athleanx.com

I had a great experience with the support team. They replied very quickly and took care of the issue right away. I was very pleased. I'm excited about getting started with Max Size!

I was having an issue with a link to a special offer. I sent the issue to Technical Support and received a response and an action in less than one day. The service was prompt and courteous. Others could learn from this level of support. Thank You

I have to say this is definitely a world class company that delivers top notch products and unparalleled customer service! I had an issue with delivery (no fault of Athlean X) and contacted them directly after I failed to get in touch with the delivery service. The support team responded very quickly and rectified the problem and made sure all of my future deliveries will arrive as planned! I will continue to support Athlean X for as long as I’m alive!

Hey Team. Just wanted to say a huge Thank you for your valuable support since joining the Athlean X team. The back office and customer service i have received along the way has been fantastic. Even though i am all the way out here in Sydney Australia i feel confident and in good hands that the team is there for me to assist me on my journey to achieving my absolute best. A particular thank you to Jeff for your words of wisdom, encouragement and great programme advice and the wonderful Judith for your valuable and trusted support. Keep up the great work guys. God Bless. :)

AthleanX is ok but several things people need to know before to start. I have been working out intensively for more than 20 years, at different level as well as many disciplines so I have some knowledge of physical preparation. I bought and finished about 75% of AthleanX programs. I would say that it is best to know already a little bit, having some experience exercising before starting with AthleanX. A lot of his programs are highly demanding which can imply injuries if not knowing yourself and your limits. I have myself been seriously hurt and had lower back pain for 2 years with Beaxst despite being very careful. On the other side I also healed myself from the same injury using Xero2. I believe Jeff is geared more toward body weight and heavy weight is not necessarily his specialty but you can still find some interesting stuff. The demand on some of his program is attainable only with a coach to correct you when you reach your limit because a lot of programs/exercises push you far beyond your limit. It is good at a physical level but needs to be adapted to the client. On the other side a lot of them don't push you enough but it has to be a balance when you follow a program. I need to add that I have been myself in an elite military unit so I used to be pushed far beyond my normal limits and learnt really young that body limits are way farther than you can imagine, physical one included. Overall, it is an interesting program with multiple choices but I believe Jeff goes in some area where he is not necessarily an expert. The reason I give only 2 stars is AthleanX has no other interest than making money and that takes the all purpose away. I had to deal with customer service 3 times over the course of 6 years and every time it was a disaster, even though I was a good/reliable customer. They had little to no respect for the customer and few customer service skills. Everything is minimal on this aspect as I believe Jeff only invest time in selling his products and not making sure his customers are happy or improving their health. Once you paid with AthleanX you are done, no possibility of return or refund even if they are wrong. They have no consideration for their customer, only the money. For instance, the very 1st time I dealt with them is when I bought a T-shirt after more than 3 years and multiple programs bought. To give you an idea on how Jeff treat his customers, I bought an AthleanX t-shirt with an extremely bad quality. I never had a t-shirt with a quality that bad in my entire life, even tissues I buy are more resistant. Even after I folded the black t-shirt 4 times I could still see light going through it to give you an idea of the quality. Probably something that cost Jeff $3 with importation but he was selling them for $25 or more. When I saw and realized I have been tricked I then called them which they basically replied that all the T-shirt were the same and it was on me. I only could get a refund after numerous times on the phone because I told them I was going to dispute the charges. This story is just one example but sadly not the only one of this type I had with them. So when you take the fact that it can be pretty advanced exercising level necessitating some good counsel at some points and they don't care about you once you paid then you might want to think twice about it.

I had initially ordered the AX1 program with the expectation that I would have access to all the programs on the site. Once I logged in, I realized that I would only be able to access the one program, and contacted the support team inquiring about the other programs and was informed that the programs were all sold separately. At that point I requested a refund. The support team reached out and helped me track down my order number, even though I entered my email address incorrectly, and refunded my card. I honestly didn't see this situation going this way, and because of this exceptional customer service I will be ordering another program, regardless if I am not able to access the other workouts.

AthleanX has completely transformed my workouts and as a result my body. In my early 40s I’m both in the best shape of my life as well the strongest! The AthleanX programs are easily to understand via the quick workout rundown itself but especially enhanced by the accompanying videos/gifs, and the Support team are very quick to respond with well informed responses that help aid your journey.

No brainer. One of the best sites on the internet.