Great
Based on 727 reviews
BB Wheels4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering wheels, tires & vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities in order to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what it’s like to shop on a budget.Our mission is to become your preferred shopping destination for wheels, tires, and vehicle accessories.
BB Wheels (bbwheelsonline.com) has 727 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
727 approved reviews, newest moderated first
Jobe M.
Great price and free shipping can’t beat it!
Reply from BB WheelsJan 31, 2025
Jobe, Thank you for your kind words! We're glad you enjoyed the great price and free shipping. We appreciate your support! Thank you, BB Wheels
Scott P.
Affordability is #1 in my line of business easy in and out, if and when my shipment arrives i will inform my driving buddies on your reliability and prompt service.
Reply from BB WheelsJan 30, 2025
Scott, Thank you for your feedback! We’re glad to hear that our affordability meets your business needs. We appreciate your trust and look forward to delivering a great experience. Once your shipment arrives, we’d love to hear your thoughts. Your recommendation to your driving buddies means a lot to us—thank you for choosing us! Thank you, BB Wheels
Chase S.
I ordered a set of wheels and they were quickly shipped . They unfortunately were stolen upon delivery by the time I got home . BBWheels and their guaranteed delivery was very easy getting everything situated in order to get a replacement order . I highly recommend them .
Reply from BB WheelsJan 29, 2025
Chase, Thank you for sharing your experience! We're sorry to hear about the theft, but we're glad our guaranteed delivery process made things right for you. We appreciate your recommendation and are always here to help! Thank you, BB Wheels
Ronnie
Great pricing, quick delivery, and if you purchase the insurance they honor it. I’d stay away from lexani brand tires though they do not hold up very well.
Reply from BB WheelsJan 29, 2025
Ronnie, Thank you for your feedback! We're glad you enjoyed our pricing, fast delivery, and hassle-free insurance. We appreciate your insight on Lexani tires and your honest review. Let us know if we can help with anything else! Thank you, BB Wheels
Thomas A.
Sent the wrong wheels was going to ship 2 of them back to replace with fronts and decided to just purchase the two fronts and use the four aftermarket for the rear. They offered 25.00 for the hassle. When I was able to get into the tire shop they stated that the wheels I. The rear will not mount with the 4 aftermarket wheels and I would have to use 2 of the steel wheels on the inside. This left with 2 unopened wheels tried to return them for refund or take off of my account. SANDRA stated that the 25.00 for the hassle was so I would keep them keep in mind this was offered before I knew that they wouldn’t fit correctly and she stated that there is nothing the shipper will do making it sound like I am stuck with the wheels. And they aren’t wheels they keep in stock they seem to be dropped ship from warehouse
Reply from BB WheelsJan 28, 2025
Thomas, Thank you for sharing your experience with us. We sincerely apologize for any inconvenience caused by the situation. To address this, we sent return shipping labels to assist with sending the wheels back for a resolution. The $25 was offered as a gesture of goodwill for the initial inconvenience; however, we understand that this may not have addressed your concerns fully once fitment issues arose. We take customer satisfaction seriously and regret any frustration this caused. Please don’t hesitate to reach out to us directly so we can explore any remaining options or clarify further. Your feedback helps us improve, and we truly value your patience and understanding throughout this process. Thank you, BB Wheels
Brad D.
Easy to pay and wonderful price!!! This is my second order!!!!
Reply from BB WheelsJan 9, 2025
Brad, Thank you for your continued support and for leaving such a wonderful review! We're so glad to hear you found the payment process easy and appreciated our pricing. It means a lot to us that this is your second order—looking forward to serving you again in the future! Thank you, BB Wheels
James F.
Very fast customer service, helped me fix an order error in less than 24 hours.
Reply from BB WheelsDec 20, 2024
James, Thank you for your feedback! We're so glad we could quickly assist you with your order. Providing fast and efficient service is always our goal. We look forward to serving you again! Thank you, BB Wheels
Dj N.
I was very impressed with their customer service. I left a voicemail after hours and Brenenan called me first thing in the morning fixed my order and finalized everything. Will be ordering agai.
Reply from BB WheelsDec 20, 2024
DJ, Thank you so much for your kind words! We're thrilled to hear that Brennan was able to assist you promptly and resolve your order. Providing excellent customer service is our top priority. We look forward to serving you again soon! Thank you, BB Wheels
