Great
Based on 727 reviews
BB Wheels4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering wheels, tires & vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities in order to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what it’s like to shop on a budget.Our mission is to become your preferred shopping destination for wheels, tires, and vehicle accessories.
BB Wheels (bbwheelsonline.com) has 727 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
727 approved reviews, newest moderated first
Esteban R.
Very easy to search for the item I was looking for. Very fast and easy to process the sale and Payment method.
Reply from BB WheelsDec 2, 2024
Esteban, Thank you for your review! We're glad to hear you found our website easy to navigate and the checkout process quick and simple. We appreciate your business and look forward to serving you again! Thank you, BB Wheels
Brian S.
BB wheels never shipped my item after a looong time. Look elsewhere first. If you still want to use them read the 90 plus complaints on Better Business Bureau site. Read the Yelp reviews. This was the most miserable order I have ever placed. Customer service is horrible. Staff attempted to commit insurance fraud with "Extend" tire road hazard insurance. Commercial tires are not eligible for road hazard. This did not stop them from trying to sell it. They said to lie and say the tires were for personal use. Dishonest seller.
Reply from BB WheelsDec 2, 2024
Brian, Thank you for your feedback. We're sorry to hear about your negative experience and take your concerns very seriously. We strive for transparency and customer satisfaction, and your comments will be thoroughly reviewed with our team to address the issues you've mentioned. If you'd like to discuss your experience further or need assistance, please don't hesitate to reach out directly. Your input helps us improve. Thank you, BB Wheels
Will
It was easy for the most part the calling the Extensions back suck and the hold voice is annoying and with as much money spent I should have got a free t but all and all Kurt was awesome.
Reply from BB WheelsNov 21, 2024
Will, Thank you for your feedback! We're glad to hear that Kurt provided you with excellent service. We appreciate your honesty about the hold process and the extension callback—we’re always looking for ways to improve and will take your comments into consideration. As for the free t-shirt, we’ll pass along your suggestion to our team. We truly value your business and hope to serve you even better in the future. If there's anything else we can assist you with, please don’t hesitate to reach out! Thank you, BB Wheels
Jay B.
Second purchase I've done with you guys great prices great people to talk to
Reply from BB WheelsNov 20, 2024
Jay, Thank you for being a returning customer! We're thrilled to hear you’ve had a great experience with us again. Always a pleasure to help out—looking forward to working with you on your next purchase! Thank you, BB Wheels
ricardo V.
Got em shipped on time safely packaged and on time soon as i get em on i will post pics of wat they looken like on my 2018 chevy ss camaro
Reply from BB WheelsNov 20, 2024
Ricardo, Thanks for the awesome review! We're glad your order arrived safely and on time. Can't wait to see how they look on your 2018 Chevy SS Camaro—be sure to share those pics when you get them on! Thank you, BB Wheels
KR
Shipped same day as order!
Reply from BB WheelsNov 18, 2024
KR, We’re grateful that you took the time to leave us a review. Thank you, BB Wheels
William S.
Placed my order and was shipped the next day. Website was easy to navigate. So far so good
Reply from BB WheelsNov 18, 2024
William, Thank you very much for sharing your review. We love hearing from our customers. Thank you, BB Wheels
Jim “Shoultz'ze” S.
WOW! 1st the selection of wheels is unbelievable. 2nd the turnaround time from order to arrival was way beyond my belief so FAST. They look amazing and I'm now looking for a set for my Jeep. I would highly recommend BB Wheels for your needs. Jim S.
Reply from BB WheelsNov 13, 2024
Jim, Thank you so much for this great 5-star review. We appreciate your business and your help spreading the word. Thank you, BB Wheels
