Great
Based on 756 reviews
Better2Know4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
756 approved reviews, newest moderated first
Daniel B.
Worst website. Cant even pay through website. Tried calling and they asked for my credit card over the phone. Super scammy business. Simply terrible booking system for foreigners to overcharge vulnerable people in need of treatment. 10x costs?
craig Y.
Awful disgusting service receptionist had no idea why I was there I had an early detection test paid £295. 7 days later no results. No response on how long it will be just that people know it takes longer this test ? What’s the points of an early detection 10 day window test when the results don’t come back by the time you can take a normal test have no confidence in the results now have emailed for results and refund no response to either. Avoid at all costs just travel to London and get a test with 3 day results from many company’s. Nowhere does it say results time scale on there website and this is why total scam avoid avoid avoid
Michael S.
Easy questions to answer
Thalia
Fast response time
Justin W.
This is the second time I have used this company for a medical test. On both occasions everything went smoothly. The test results came back very quickly. I had a particular requirement for the Certificate which I needed for Visa purposes and my special requirements were handled effectively.
Lucy
The website was easy to use and the I got the information I needed. The test results came back quickly and the staff were very helpful.
LC
Shocking experience, stay away if you want to get any sorts of health tests. This company is shocking, there is very poor communication, the results should be within 5 days but I dint get any even month after they received the tests. Miss W. is communicating only until you request refund then she stops responding. I really question if she knows about customer protection law. Please everyone stay away from this SCAM COMPANY !!!!
uzoma O.
Feedback always Ontime delivery
