Great
Based on 756 reviews
Better2Know4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
756 approved reviews, newest moderated first
Arianne C.
It was great
Reply from Better2KnowSep 2, 2026
Dear Arianne, Thank you for your lovely feedback! We’re really pleased to hear that you had a great experience with Better2Know. We really appreciate you taking the time to leave us a review. Kind regards Better2Know
OM
Brent was great professional and informational and had a great service.
Reply from Better2KnowAug 17, 2026
Dear OM, Thank you so much for taking the time to leave such a lovely review. We’re really pleased to hear that you received a professional and informative service, and that Brent was able to make your experience a positive one. I’ll be sure to pass your kind words on to Brent. Thank you again for choosing Better2Know kind regards Better2Know
Sophia
Very good service, louise was amazing and the clinic was nice and calm. Really happy with the service.
Reply from Better2KnowAug 5, 2026
Dear Sophia, Thank you so much for taking the time to leave such a wonderful review. I am delighted to hear that you had such a positive experience with us. It is great to know that Louise made you feel so well looked after and that you found the clinic to be calm and welcoming. I will be sure to pass your kind comments on to Louise, who will be thrilled to hear your feedback. Thank you once again for choosing Better2Know. We really appreciate your recommendation and wish you all the very best. Kind regards, Better2Know
Pearlfect Care P.
Pearlfect Care Pharmacy and Better2know LTD have just become partners. Simon was very instrumental in this. From the start to finish, Simon's customer service, communication and knowledge are legendary.
Reply from Better2KnowJul 29, 2026
Dear Pearlfect Care Pharmacy, Thank you so much for taking the time to leave such a wonderful review. We are delighted to welcome Pearlfect Care Pharmacy to the Better2Know family and are so pleased to hear that Simon made the partnership process such a positive experience. Providing clear communication, expert knowledge and excellent customer service is something we pride ourselves on, so your kind words will mean a great deal to him. We look forward to building a successful partnership together and supporting you for many years to come. Kind regards, Better2Know
Connor
Brent did well
Reply from Better2KnowJul 29, 2026
Dear Connor, Thank you so much for your feedback. We're delighted to hear that Brent did such a good job. I'll be sure to pass your kind comments on to him – I'm sure he'll really appreciate them. Our team is always striving to help the best they can. Thank you for taking the time to share your experience. Kind regards, Better2Know
Thuli
Fast. Discete and professional
Reply from Better2KnowJul 27, 2026
Dear Thuli, Thank you so much for taking the time to leave us a review. We're delighted to hear that you found our service fast, discreet and professional. We understand how important privacy and efficiency are when it comes to health testing, so it's wonderful to know we were able to provide the experience you were looking for. Thank you for choosing Better2Know. We really appreciate your feedback and hope to be able to support you again should you ever need us in the future. Kind regards, Better2Know
Jonatan alejandro R.
Muy buen servicio Me encantó gracias
Reply from Better2KnowJul 21, 2026
Estimadoa Jonatan alejandro Riaño, ¡Muchas gracias por sus amables palabras! Nos alegra enormemente saber que tuvo una muy buena experiencia y que quedó encantado/a con nuestro servicio. Sus comentarios significan mucho para nosotros y motivan a todo el equipo a seguir ofreciendo la mejor experiencia posible. Agradecemos sinceramente su apoyo y esperamos poder atenderle de nuevo en el futuro. Un cordial saludo, Better2Know
David
Fast and reliable !
Reply from Better2KnowJul 20, 2026
Dear David, Thank you for your fantastic feedback! We're delighted to hear you found our service fast and reliable. Providing a smooth and dependable experience is what we strive for, so it's great to know we delivered. We really appreciate you taking the time to share your experience and look forward to helping you again in the future! Kind regards Better2Know
