Excellent
Based on 3,134 reviews
Better Way Health4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,134 approved reviews, newest moderated first
Mary Jane A.
Zach was very helpful and treated me with kindness over the phone. Thank you Zach! You were awesome 👏
Reply from Better Way HealthJul 1, 2024
Mary Jane, it's great to hear that Zach provided you with the exceptional service you deserve! We always aim to create amazing customer experiences and your feedback truly motivates us. We greatly appreciate you, and it's a joy to serve you at Better Way Health!
Dave N.
It was so easy ordering and getting my beta glucan. I live in the UK and the shipping was fast, reliable and on time. These products have changed my life and I haven't been six in 9 months! Special thanks to ACES and Reggie for being amazing.
Reply from Better Way HealthJun 29, 2024
Dave, thank you so much for the excellent feedback! We always strive to go above and beyond for our customers. And it's great to hear that you are reaping the benefits of our highly effective, immune-boosting Beta Glucan. Thank you for choosing us for your wellness needs! We truly appreciate you here at Better Way Health!
Chad D.
Very responsive and accommodating customer service!!!
Reply from Better Way HealthJun 28, 2024
Thank you so much, Chad, for taking the time to leave such a wonderful review! We're delighted to hear that you found our team to be very responsive and accommodating. Our goal at Better Way Health is to consistently provide our customers with an amazing customer experience, which we know is becoming a rare thing in today's busy world. We appreciate you!
Mary L.
Zack was very knowledgeable and friendly. He answered my questions and facilitated getting my order in. A very pleasant experience!
Reply from Better Way HealthJun 28, 2024
Thank you so much for your excellent review, Mary! It's wonderful to hear you had such a pleasant experience with Zach! Our ACE team strives to provide knowledgeable and friendly assistance, so it's great to hear that Zach was able to answer your questions and help you place your order successfully. We are so thankful for you, and it's an honor to serve you here at Better Way Health!
Robert A.
Very informative and nice and helpful employees. They know the information about the products.
Reply from Better Way HealthJun 28, 2024
Thank you for your positive feedback, Robert! We love hearing these things! Our goal is to provide excellent customer service and ensure that our team is well-informed about our supplements. Thank you for being a friend of Better Way Health!
Christoph
I was very disapointed at first not to receive this expensive delivery at all - no communication from Better Way Health. However, as soon as I reached out to support, things were resolved quickly and without any problems
Reply from Better Way HealthJun 28, 2024
Hey Christoph. Welcome to Better Way Health. Thanks for placing your first order and for sharing your feedback about your experience. We thankful that you contacted us when you realized there was a tracking concern. We can see that as soon as you reached out, your replacement was issued. We appreciate your patience and understanding during the ordeal and we look forward to serving you again soon.
customer
Zach never fails to give excellent customer service - responsive & prompt. Cannot thank him enough. He is one of the reasons why "Betterway Health" is always better.
Reply from Better Way HealthJun 24, 2024
HS, thanks for sharing about the excellent experiences you've had with Zach! It is great to hear that he served you well by helping you promptly. He will be so blessed to see your review! We believe in excellence everywhere, from our products to our service, and we are happy you're experiencing this winning combination at Better Way Health!
Alicia
Very polite and respectful.On top of that, everybody I have talked to in this company readily helped me with my request and answered my questions as needed.
Reply from Better Way HealthJun 24, 2024
Alicia, thank you for your kind words! We strive to treat each customer with the utmost respect and ensure all your requests and questions are handled promptly and professionally. Thank you for choosing Better Way Health!
