Excellent
Based on 3,134 reviews
Better Way Health4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,134 approved reviews, newest moderated first
Robert K.
Professional, friendly, and knowledgeable reps….very helpful!
Reply from Better Way HealthJun 24, 2024
Robert, thank you so much for your kind review! It's an honor to go above and beyond to give you the exceptional service you deserve because we genuinely care for your needs. We can't thank you enough for your loyalty and friendship with us at Better Way Health!
Janice
I would like to thank Michelle for her help. She's the best!
Reply from Better Way HealthJun 24, 2024
Janice, we want you to have an excellent customer experience every time, and love hearing that was the case with your most recent interaction with our ACE Michelle! She will be thrilled to hear of your appreciation, and it was her honor to provide you with the help you needed. We appreciate you, and we can't thank you enough for choosing Better Way Health!
Pamela Dismang B.
Sharlene was awesome and seemed very knowledgeable and helpful. And I spoke with Zach a previous time that I called and he was very helpful. It's nice to know that your actually talking to a person and not a call center or a robot
Reply from Better Way HealthJun 24, 2024
Awesome! Pamela, we are thrilled that you have had amazing customer experiences with us! We always strive to go above and beyond for customers because we genuinely care for you and your needs. Thank you for being a part of the Better Way Health family!
Monica
Michelle was very warm and caring. She listen and help me to make the best decision
Reply from Better Way HealthJun 24, 2024
Monica, we love getting reviews like this! Michelle is wonderful! We aim to provide the best and most personal customer service to each of our customers because we truly care! Thank you for choosing Better Way Health! We appreciate you.
Catherine R.
excellent customer service!
Reply from Better Way HealthJun 22, 2024
We love hearing this, Catherine, and we are honored to provide you with the excellent customer service that you deserve! Thank you for sharing this great feedback with us, and for choosing Better Way Health!
Chioma M.
Michelle is an amazing customer service rep. She answered all my questions and showed real care for my situation and why I was interested in beta glucan. She explained very well how it could benefit me and the science behind it and physiology of how it worked. When I called back she stayed past business hours to address my needs and I know she didn’t have to. I can’t say enough about the caliber of your staff. AI bots don’t have anything on them!
Reply from Better Way HealthJun 22, 2024
Chioma, thank you so much for sharing your positive experience with Michelle. It's wonderful to hear that she was able to provide such outstanding service and give you a thorough understanding of our Beta Glucan. We are so proud to have team members who go above and beyond to assist our customers. Michelle is just the best! Thank you for your trust and interest in Better Way Health!
NHeyns
Betaglucan 500 received every month. Love the product!
Reply from Better Way HealthJun 22, 2024
Nancy, we are so happy to hear you love our Beta Glucan 500! Our products are backed by research and we're proud to be able to offer our customers the highest quality supplements. Thank you for being a loyal customer of Better Way Health! We appreciate you.
Janine V.
Amazing support team. I have never had one bad experience calling and asking anything! Everyone you speak to is friendly and knowledgeable!! And I love the products!
Reply from Better Way HealthJun 21, 2024
Thank you so much for your kind words, Janine! We are so blessed with amazing customers like you and care about each one. We take great pride in knowing our products and being able to pass along that information along to our customers. We are proud to offer supplements that are backed by research and high quality! Thank you for being a friend of Better Way Health! Tags: customerservice products
