Excellent
Based on 3,134 reviews
Better Way Health4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,134 approved reviews, newest moderated first
Brenda
Sharlene was great. Very knowledgeable and super friendly.
Reply from Better Way HealthApr 23, 2024
Amazing! Sharlene was delighted to assist you and give you the service that you deserve! Brenda, thank you for allowing us the opportunity to serve you here at Better Way Health!
Gretchen
Michelle was very knowledgeable and based on our conversation and my current health situation, was able to assist me in selecting the right products for my needs. It is refreshing to work with someone who understands a person’s needs, listens and provide expertise on the products they sell, most of all believes in what they do. Thank you.
Reply from Better Way HealthApr 19, 2024
Excellent! Thanks for sharing your feedback with us, Gretchen! We love hearing that you had an amazing customer experience with Michelle! She is known to go above and beyond for customers because she genuinely cares for them and their needs. We truly appreciate you, and it's an honor to serve you at Better Way Health!
V….
Better Way is my FAVORITE company to work with. There is always a happy person greeting my phone calls and they are the BEST at communicating along the way. I like being able to rely on shipments and being notified of the status of my orders.
Reply from Better Way HealthApr 19, 2024
Thank you so much for your kind words! It's an honor to serve you and provide you with an amazing customer experience because we genuinely care for you and your needs. Thank you for choosing Better Way Health!
Yvette A.
As always great customer care. They are able to answer all questions we have had. This makes us trust in the product that much more.
Reply from Better Way HealthApr 19, 2024
Yvette, thank you for sharing your great feedback with us! As always, it's our honor to provide you with the amazing customer service you deserve, and our quality, immune-boosting supplements that you can trust. Thank you for choosing Better Way Health!
Patty
I sent an email requesting information about my upcoming auto shipment on price & I Never received a reply
Reply from Better Way HealthApr 19, 2024
Patty, thank you so much for leaving your honest feedback with us. I'm so sorry to hear about your experience. After fully reviewing all communication platforms, we were unable to locate any email messages from you. It's of the utmost importance to us to respond to every customer question and inquiry, so I apologize we were unable to do so given the circumstances. I would love to help you! Please reach out so we can update any of your contact information, and always feel free to email us directly at [email protected] or give us a call at 1-800-746-7640!
Susan
The people at Better Way Health aren’t just knowledgeable and helpful, they really care about their customers. I got a nice birthday card from them, and I was lucky enough to be one of a handful of customers who got a free order in honor of “Eclipse Day” (April 8, 2024). They just did it for fun, and it was so nice of them! Their customer service people are their greatest asset, but the quality of their products is right up there, too. They offer so many great supplements not available elsewhere. So glad I know about Better Way Health!
Reply from Better Way HealthApr 23, 2024
Congratulations! Susan, we're so happy that you won a free order! Thank you so much for sharing the amazing customer experience you had with us! We love supporting our customers in any way we can. As always, our products have the research to back them up and you can trust that you're getting the best immune support available. We appreciate you and thank you for choosing Better Way Health!
JANIE T.
As always a wow and very spiritually rejuvenating!
Reply from Better Way HealthApr 19, 2024
Amazing! Thank you so much for your kind words, Jane! It's our honor to go above and beyond and give you the amazing customer service experience you deserve because we genuinely care for you and your needs. Thank you for allowing us the opportunity to serve you at Better Way Health!
Sally M.
Great Customer Service! Sharlene was very helpful.
Reply from Better Way HealthApr 17, 2024
Sally, thank you for allowing us the opportunity to serve you here at Better Way Health! We want you to have an amazing customer experience, and we love hearing that Sharlene went above and beyond to serve you. She was delighted to assist you and give you the service that you deserve!
