Excellent
Based on 3,134 reviews
Better Way Health4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,134 approved reviews, newest moderated first
Joni H.
Exceptional customer service & products
Reply from Better Way HealthApr 15, 2024
Joni, thank you so much for your exceptional kind words! We always strive to go above and beyond for our customers because we genuinely care for them and their needs. It's our honor to provide you with quality, immune-boosting supplements that you can trust. Thank you for choosing Better Way Health! We truly appreciate you!
Terri W.
As always, Zach is AWESOME! Handled my issues quickly and professionally! He could not have been nicer and went ABOVE AND BEYOND to help me out! Zach clearly understands the definition of customer service because he delivers off the charts service with every call!! Well done Zach, well done!!
Reply from Better Way HealthApr 15, 2024
Wonderful! Thank you for sharing your feedback with us, Terri. We love to hear that Zach provided you with the excellent service that you deserve. It was his honor to do so! We always strive to go above and beyond for our customers because we genuinely care for them and their needs. Thank you so much for choosing Better Way Health!
Felicia
The customer service rep was very helpful and gave me options on how to deal with my situation. She never tried to talk me out of my decision.
Reply from Better Way HealthApr 15, 2024
We love to hear this, Felicia! It's our honor to go above and beyond and give you the amazing customer service experience you deserve because we genuinely care for you and your needs. Thank you for allowing us the opportunity to serve you at Better Way Health!
Roberta B.
Everyone that I have ever talked with at Better Way Health has been extremely helpful, knowledgeable and friendly. Zach I have ordered from/ asked questions a few times. He continues to go above and beyond with his service.
Reply from Better Way HealthApr 12, 2024
Wonderful feedback, Roberta! Zach is a gem indeed! We're so grateful he is part of our team. He truly loves our customers and serves with joy! Thank you for being a part of the Better Way Health family and allowing us the opportunity to serve you!
Leslie W.
I just appreciate you keeping in touch with me and letter me know what is going on. I do hope the pills are working for I have not taken them long yet to know the results.
Reply from Better Way HealthApr 12, 2024
Welcome to the Better Way Health family, Leslie! We always strive to provide excellent service and make sure our customers are well-informed. We genuinely care for our customers and their needs, that's why we provide quality, immune-boosting supplements that actually work. We look forward to hearing from you how things are going. Thank you for choosing us, it's always an honor to serve you!
Kathy
I’ve never worked with someone as kind concerned.. and caring as this gentleman.. always has gone out of his way for me…😊.. not to mention the fabulous products and service!!!
Reply from Better Way HealthApr 12, 2024
Kathy, thank you so much for your 5-star review! We are thrilled to hear that you had an amazing customer experience with Zach. He was delighted to serve you! We love answering any questions you have, providing options so you can see what will work best for you, and helping in any way we can! Thank you for choosing Better Way Health!
Grammie
No matter what I contact this Company for I always get prompt and excellent service. They respond when I'm not even expecting a response.
Reply from Better Way HealthApr 12, 2024
Sandra, thank you for sharing your wonderful experience! We want you to have an excellent customer experience every time and love hearing that we always take care of you. Thank you for your friendship and loyalty all these years. It's always a pleasure to serve you at Better Way Health!
Glenda
The people at Better Way Health are always extremely polite and knowledgeable and ready to assist in any possible way. For several years, I have been using and am subscribed to several of their products. I have never been disappointed!
Reply from Better Way HealthApr 12, 2024
Glenda, thank you for sharing your wonderful experience! It's our honor to provide you with quality products and an amazing customer service experience every time. We're happy to hear that you're getting the most out of our Subscribe and Save program by saving time and money. Thank you for your friendship and loyalty all these years. It's always a pleasure to serve you at Better Way Health!
