Excellent
Based on 3,134 reviews
Better Way Health4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,134 approved reviews, newest moderated first
Salila
I got a fast reply with clear instructions on how to do my return.
Reply from Better Way HealthApr 3, 2024
Thank you for taking the time to share this great feedback with us, Salila! At Better Way Health, it's an honor to provide you with an amazing customer service experience because we genuinely care for you and your needs. We appreciate you!
Jamie
I didn’t expect a reply because your message said you would be closed for “Good Friday”. This makes me happy to know you observe this day:). Thank you for replying to my email and adjusting my subscription date out further, I’m impressed already with you guys!
Reply from Better Way HealthApr 1, 2024
Jamie, thank you for taking the time to share your experience with us! We love hearing that we went above and beyond to welcome you to the Better Way Health family! It's always our pleasure to provide each customer with outstanding service because we genuinely care for them and their needs. Thank you for choosing us!
Mark
Always Five Stars
Reply from Better Way HealthApr 1, 2024
Mark, thank you so much for the 5-star review! We love knowing that we always go above and beyond to serve you. We truly view our customers as friends and genuinely care for their needs and want you to have an amazing customer experience each time. We appreciate you and thank you for choosing Better Way Health!
Leslie H.
Exceptional products, the website is very easy to navigate and their text messaging reminders allow you to edit your order before it’s sent out. All around convenient and thorough services!
Reply from Better Way HealthApr 2, 2024
Leslie, welcome to the Better Way Health family! It's wonderful to hear that you had a pleasant experience with the ease of using our website and messaging. We are honored to serve you and greatly appreciate your trust in our company and products. Thank you for sharing your feedback and choosing us for your wellness needs!
Julie K.
Very helpful sales representative!
Reply from Better Way HealthApr 2, 2024
Great feedback, Julie! It's always an honor to provide you with an amazing customer service experience because we genuinely care for you and your needs. Thank you for choosing Better Way Health!
Iwana
She sent me nice, meaningful Easter greetings. I responded, thanking her along with Easter greetings. She in turn sent a nice reply. All very uplifting and a real blessing. She is a great Customer Service person. Blessings, Iwana
Reply from Better Way HealthApr 1, 2024
Iwana, thank you so much for your kind words! We strive to consistently provide our customers with an amazing customer experience, which we know is becoming a rare thing in today's busy world. Thank you for allowing us the opportunity to serve you here at Better Way Health!
Janice
Sharlene was very helpful from the time our conversation started until we completed our transaction. She confirmed that I had placed the order correctly but made a suggestion that enabled me to save more money. I have always been well cared for the few times I have called and talked with customer service. It is hard to say that about many companies today. Many thanks for caring about your customers.
Reply from Better Way HealthApr 1, 2024
Janice, thank you for your kind words! Sharlene was delighted to assist you and give you the service that you deserve! We're glad to hear that she went above and beyond to serve you and helped you save some money in the process. Our goal is to consistently provide our customers with an amazing customer experience, which we know is becoming a rare thing in today's busy world. Thank you for allowing us the opportunity to serve you here at Better Way Health!
Michael H.
The absolute BEST-customer service,,.very personable! & you can almost talk to someone when you call. if you leave a message they will return the call quickly!
Reply from Better Way HealthApr 2, 2024
Michael, thank you so much for sharing your feedback! We're thrilled to hear that you always have an amazing customer experience with us! We want all of our customers to have a unique and customized experience like you do. Thank you for your loyalty and for choosing Better Way Health!
