Excellent
Based on 3,134 reviews
Better Way Health4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,134 approved reviews, newest moderated first
Mike S.
I found a beta glucan with 500 mg!
Reply from Better Way HealthMar 28, 2024
Mike, we love to hear this and we're honored to provide you with our quality, immune-boosting Beta Glucan 500. Thank you so much for choosing Better Way Health!
Maureen P.
Very happy that a discount offered was applied to this month's susbscription when I inquired about the offer.
Reply from Better Way HealthMar 28, 2024
Excellent! We love serving you, and doing all we can to help you get these quality products at the best pricing possible! We appreciate you, Maureen, and thank you for choosing Better Way Health!
Deb
Sharlene is one of the absolute best customer service people I’ve ever encountered! She’s thorough, super kind , and accommodating! Very creative in problem solving and there for the customer’s best interest and savings. Not just the company’s. Better Way really IS a better way!
Reply from Better Way HealthMar 28, 2024
Thank you so much for your excellent feedback, Deb! We love hearing that Sharlene went above and beyond to serve you! Our goal is to always provide outstanding service to our customers, and we're thrilled to hear that we did just that. We truly appreciate you, and thank you for choosing Better Way Health!
Patricia B.
Besides the great quality products- THE CUSTOMER SERVICE IS AMAZING! By far the best customer service of any company I've dealt with. You always get a real person and they are so accommodating and helpful and NICE! Thank you Better Way Health for caring enough to hire people who also care. It makes a huge difference.
Reply from Better Way HealthMar 29, 2024
Wow! We love hearing this, Patricia! Our goal is to provide our customers with quality, immune-boosting supplements they can trust as well as exceptional service because we genuinely care for them and their needs. It's our honor to serve you here at Better Way Health!
Sabrina
I sent an email with a question. Sharlene went above and beyond to help me with my question and was very professional and super kind! I love this company already! We will be ordering from them in the future!
Reply from Better Way HealthMar 27, 2024
Sabrina, thank you so much for your kind words! Sharlene was delighted to assist you and give you the service you deserve! Our goal at Better Way Health is to consistently provide our customers with an amazing customer experience as well as quality products you can trust. We truly appreciate you, and it's an honor to serve you!
Karen
Michelle answered my question quickly. Customer service has always been top notch.
Reply from Better Way HealthMar 27, 2024
Karen, thank you so much for sharing your experience with us! It was an honor for Michelle to serve you, and give you the service you deserve. She is known to go above and beyond for customers because she genuinely cares for them and their needs. We truly appreciate you, and thanks for your loyalty to Better Way Health!
Kenny N.
Unparalleled customer service!
Reply from Better Way HealthMar 27, 2024
Wow, we love to hear this, Kenny! Our goal at Better Way Health is to consistently provide our customers with an amazing customer experience, which we know is becoming a rare thing in today's busy world. We truly appreciate you, and it's an honor to serve you!
Terri
Your product works well, but I can't give you five stars due to the price of your product compared to others out there. $90.00/bottle is a bit ridiculous. I could abide $70.00 a lot better, but that requires an automatic subscription. If you can provide that cost with a subscription, you can provide it every day without one, because, let's face it...you're still making a profit at that price or you wouldn't do it. You deserve to make a profit on a good product, but I'd like to know just how much profit per bottle you're making at that price. Then perhaps I could feel better about it. *In seeing your response, I appreciate your reply as to the quality. I only purchased YOUR product (instead of another) at the recommendation of Chris Wark, from Chrisbeatcancer.org. I trust his opinion, but I do hope that you'll consider if you can adjust the price. Some may never be able to try your product because, at $90/bottle for a 30 day supply, it's cost prohibitive. Thank you for your response.
Reply from Better Way HealthMar 27, 2024
Terri, thank you so much for taking the time to share your thoughts and concerns about the pricing of our product! While we understand that the cost is a significant factor for our customers, we want to assure you that our pricing reflects the high-quality ingredients, extensive research, and thorough testing that our products undergo to ensure their efficacy and safety. We strive to provide the best value to our customers, balancing quality and cost. We really appreciate your feedback and will consider it as we continue to review our pricing strategy.
