Excellent
Based on 3,134 reviews
Better Way Health4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,134 approved reviews, newest moderated first
NMK
Better Way Health Customer service is the best!!Highly recommend!
Reply from Better Way HealthDec 4, 2023
Wow! Thank you so much for your kind words, Neina! We want you to have an Amazing Customer Experience with every interaction at Better Way Health, and we love hearing this has been your experience. We appreciate you, and look forward to serving you again!
Mary L.
Everything was good
Reply from Better Way HealthDec 4, 2023
Thank you for the great feedback, Mary! We appreciate you, and thanks for choosing Better Way Health!
Murodulla A.
Very helpful staff
Reply from Better Way HealthDec 4, 2023
Thank you for your great review, Murodulla! It's our honor and pleasure to serve you at Better Way Health!
VolleyJo
Responded to an email ad and had difficulty obtaining advertised sale price. Contacted customer service and my difficulty was handled within 24 hours. Extremely satisfied! Kudos to Taylor!
Reply from Better Way HealthDec 2, 2023
Josephine, thank you for reaching out for help! We are so happy that Taylor was able to take care of you. Taylor is the best!! Our goal is to provide each customer with outstanding service. Welcome to the Better Way Health family!
Barbara H.
She provided helpful info
Reply from Better Way HealthDec 2, 2023
Barbara, thank you for the 5-star review! Here at Better Way Health, it's our honor to provide you with outstanding customer service! Thank you for your friendship and years of loyalty!
Sadler M.
Michelle was wonderful help explaining what product was and how much to take and prayed with me! Can’t wait for my Beta Glucan to come in!
Reply from Better Way HealthDec 2, 2023
Amazing! We are thrilled that you had an Amazing Customer Experience with Michelle and that she was able to assist you with your Beta Glucan order. We consistently strive to provide each customer with outstanding service. It's our pleasure to serve you, Sadler, in any way here at Better Way Health!
Brian M.
No one would give me the organization that does the 3rd party testing of your products to verify the ingredients in your products. Thanks
Reply from Better Way HealthDec 1, 2023
Hi Brian. It is nice to put a name to your inquiry. I am assuming you did not receive my response to your original text. Our products are intensely tested at all layers of the process and ultimately the results are published in major studies showing safety and efficacy. I was not sure which product you were inquiring about, so I sent you this response "Thank you for your interest in our products. We are an evidence-based company and everything we offer has been tested and verified by 3rd party research. I assume you may be asking about Beta Glucan, and you can find some of the 200,000 published studies from Harvard University, the University of Louisville, Mayo Clinic, and Tulane University on our website, but also check out https://pubmed.ncbi.nlm.nih.gov/." If you have specific questions regarding a specific product please feel free to reach back out. Because we carry several products, and there are multiple layers of testing, I would need to have more information to respond to your question. I think a phone conversation or email may work better than a text. We are always happy to help!
Carol
A very quick response to my inquiry! She answered all of my questions, helped me straighten out my subscription, and gave some additional recommendations that were extremely helpful!
Reply from Better Way HealthDec 1, 2023
Wow, we LOVE to hear this! We strive to go above and beyond for our customers, and we are happy to do so. We really appreciate you, Carol, and it's an honor to serve you at Better Way Health!
