Excellent
Based on 3,134 reviews
Better Way Health4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,134 approved reviews, newest moderated first
Jeniffer
Great customer service
Reply from Better Way HealthNov 29, 2023
Thank you for your kind words! We want you to have an Amazing Customer Experience with every interaction at Better Way Health, and love hearing this has been your experience. We appreciate you, Jennifer, and look forward to serving you again!
Lauralee
I received the wrong order and Better Way Health made it right immediately and was very gracious. I love their products. Thank you!
Reply from Better Way HealthNov 29, 2023
Lauralee, we love to hear that you had an amazing customer experience and that your order was taken care of. We strive to provide each customer with outstanding service. Thank you for being such a great friend and loyal customer of Better Way Health all these years!
Holly
Sharlene was AWESOME!!! she was patient and kind and was so knowledgeable...very thankful for her caring attitude and for her time in setting up my supplements order and payment ! She is an amazing asset to your company !
Reply from Better Way HealthNov 29, 2023
We love to hear this, and we are thrilled that you had an Amazing Customer Experience! Sharlene's ability to address customer needs effectively and her pleasant communication skills are valuable assets to our team. We appreciate you, Holly, and thanks for letting us serve you at Better Way Health!
Donnabelle
Amazing costumer service. Very helpful and good product.
Reply from Better Way HealthNov 29, 2023
Thank you for the great feedback, Donnabelle! It's our honor to provide you with quality supplements and outstanding customer service at Better Way Health. We appreciate you!
Teresa
It was my first contact with this company and I could not have been more impressed. From her product knowledge to the genuine concern Michelle had for me and my family, she's got me hooked. I will always be a customer. The name says it all!
Reply from Better Way HealthNov 28, 2023
Thank you so much for your kind words about Michelle - This is music to our ears! We believe she is both an asset and a blessing to our team. It's our honor to provide you with quality supplements and outstanding customer service. We appreciate you, Teresa, and welcome to the Better Way Health family!
Daniela
Michelle was quick to respond to my concern . I never received my shipment, She tracked & advised it was at post office.
Reply from Better Way HealthNov 28, 2023
Thank you so much for the 5-star review, Daniela! We are pleased to hear that Michelle was able to track your package with ease. We appreciate you, and it's an honor to serve you at Better Way Health!
Russell B.
It was easy to complete the purchase. Website was not working but I was able to call and complete within a few minutes.
Reply from Better Way HealthNov 28, 2023
Russell, we value our customers as family and strive to provide each interaction with outstanding service. Thank you for reaching out to us and letting us serve you! Thanks for choosing Better Way Health!
Heather
Better Way Health has exceptional customer service and goes beyond expectations.
Reply from Better Way HealthNov 28, 2023
We're so thankful you reached out with your questions and concerns, providing us with the opportunity to create a solution for your specific situation! Thank you for your positive review and feedback. Welcome to our family, Heather!
