Great
Based on 616 reviews
Birdy Grey4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop fresh, affordable bridesmaid dresses online that pop in pictures in colors that complement the wedding palette, starting at $89.Birdy Grey is a direct-to-consumer bridal brand focusing on affordable, on-trend bridesmaid dresses, gifts & accessories for the marrying generation. Solving the age-old pain point around bridesmaid dresses, Birdy Grey helps bridal parties find the perfect bridesmaid dresses that pop in pictures, at prices that make everyone happy. The company was founded in Fall 2017 in Los Angeles by branding and fashion expert, Grace Lee, who brings experience working for top female brands in fashion and beauty, along with Monica Ashauer, Co-Founder and President.
Birdy Grey (birdygrey.com) has 616 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
616 approved reviews, newest moderated first
Eduardo
I ordered ties this Monday and was guaranteed they arrive way before the expected date. Cannot express my deep gratitude for making this happen
Reply from Birdy GreyOct 9, 2025
Thank you for your review, Eduardo! We're always happy to help. Cheers!
Laurie
We were in a bind. Needed the dress immediately and Birdy Grey came through with an expedited shipping and beautiful dress in the perfect color
Reply from Birdy GreyOct 9, 2025
Thank you for taking the time to share your experience with us, Laurie! We're so happy to hear that you received the dress in time for your event. Xx
Romario
First package got lost. When I reported the issue, a replacement was sent at no hassle to me thanks to Jen from the customer service team.
Reply from Birdy GreyOct 9, 2025
Thank you for your review, Romario! We're so glad we were able to replace your lost package. Cheers!
Daniel
My size was not available at the time but customer service was able to navigate me through this with my tight deadlines. Everything was received in a timely manner and looks great.
Reply from Birdy GreyOct 9, 2025
Hi Daniel, thank you so much for taking the time to leave us a review!
Fay
The first dress that I ordered never arrived and then when I reached out the size I had was not available and I had to receive another dress that may not fit.
Reply from Birdy GreyOct 9, 2025
Hi Fay, thank you for sharing your feedback with us. We're sorry to hear that the dress size you needed wasn't available. If you need assistance with finding an alternative size or style, please don't hesitate to reach out to us at [email protected]. We would be happy to help.
Brittany
When I had to send my fiancés suit back the process was super simple and easy, responses to my questions and concerns were quick and helpful. I knew right away when the suit I wanted was back in stock. The suit looks great on him and he feels super comfortable in it. We couldn’t be happier!
Reply from Birdy GreyOct 9, 2025
Thank you for sharing your experience with us, Brittany! We couldn't be happier to hear that the suit looks great on your fiancé. Wishing you all the best!
Kassie
Excellent customer service. I had a medical emergency and had to change my dress, and they made the process amazing and stress free.
Reply from Birdy GreyOct 9, 2025
Wow - thank you so much, Kassie! We appreciate the feedback about your customer service experience. Xx
Stephanie
I will forever rave about Birdy Gray’s customer service. I had an issue with the alterations for my bridesmaid gown and they came in clutch and were able to send me a backup gown. It got to me in 4 days and it was such a relief to have that as a back up, in case my dress couldn’t be fixed. Thank you !!!
Reply from Birdy GreyOct 9, 2025
Thank you, Stephanie! We're so happy we could send you a back up dress just in case and we appreciate the feedback about your customer service experience. Xx
