Great
Based on 616 reviews
Birdy Grey4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop fresh, affordable bridesmaid dresses online that pop in pictures in colors that complement the wedding palette, starting at $89.Birdy Grey is a direct-to-consumer bridal brand focusing on affordable, on-trend bridesmaid dresses, gifts & accessories for the marrying generation. Solving the age-old pain point around bridesmaid dresses, Birdy Grey helps bridal parties find the perfect bridesmaid dresses that pop in pictures, at prices that make everyone happy. The company was founded in Fall 2017 in Los Angeles by branding and fashion expert, Grace Lee, who brings experience working for top female brands in fashion and beauty, along with Monica Ashauer, Co-Founder and President.
Birdy Grey (birdygrey.com) has 616 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
616 approved reviews, newest moderated first
Courtney A.
Birdy Grey did absolutely everything they could for me to make sure my bridesmaids dress was there for me for my best friend's big day after the first dress ordered did not fit. I was left feeling the love before the wedding even started! Thank you BG.
Reply from Birdy GreyOct 9, 2025
Thank you for taking the time to share your experience with us, Courtney. It means so much to us! Wishing you all the best. Xx
Justin
Terrible shirt doesn’t fit at all in chest or body can’t even button!
Reply from Birdy GreyOct 9, 2025
Hi Justin, we're so sorry to hear that the dress shirt you received didn't meet your expectations. If you need assistance with an exchange for a different size or a return, please don't hesitate to reach out to us and we would be happy to help you out.
Mo
The exchange process is relatively easy, but be warned, if you paid $31.99 for expedited shipping, you will only receive credit for 12.99 standard shipping. In order to receive the exchanged dress in short time, you would have to pay $31.99 again, making shipping more than half the price of the dress. Had this not been an issue, everything else was great.
Reply from Birdy GreyOct 9, 2025
Thank you for your feedback, Mo. We'll be sure to share this with the team.
Stephanie
I am so happy with ordering from this company my first dress came damaged & also way too big. Which I would have had to altered to fit but with the damage you would still see it. I took pictures on my phone right away & called them & left a message. A wonderful lady named Rachel called me back the same day as I was on the phone she had me text the pictures of the dress. She said they will replace the dress with an emergency dress & it would be here in time for my sisters wedding. I let her know the size I ordered was also way too big & asked if I could change the size & she said they could do that unfortunately the dress I chose they did not have a small but there were many more to chose from. So I chose one a size smaller. It arrived today perfect condition & the size was correct! I would definitely order again!
Reply from Birdy GreyOct 9, 2025
Thank you for taking the time to share your experience with us, Stephanie! We're so happy to hear about your customer service experience, and that the dress you received was the correct size. Cheers!
Dennis W.
I cannot tell you how awful my experience was with birdy grey. I’ve never even had another company approach their level of incompetence. They didn’t have any of my groomsmen sizes in stock and customer service did LITERALLY nothing about it. We had to go with another company. They wouldn’t let me return my suit so now I’m out that $200 and the fabric is already tearing.
Reply from Birdy GreyOct 9, 2025
Hi Dennis, we're so sorry to hear about your experience. That sounds incredibly frustrating, and it’s definitely not what we want for our customers, especially with such an important event coming up. We appreciate you bringing this to our attention. It sounds like we dropped the ball on sizing and customer support, and that’s not up to our standards. If you could reach out to our customer support team directly, we will look into your situation and see what we can do to help.
Madie
The dress seems well made and fits true to size.
Reply from Birdy GreyOct 9, 2025
Thank you, Madie! Xx
Miss Natasha B.
Zip broken on arrival, fit is not flattering at all! Will have to be altered to be able to wear. Quality is also not amazing
Reply from Birdy GreyOct 9, 2025
Hi Natasha, thank you for taking the time to share your experience with us. We're sorry to hear about the zipper issue. That is definitely not an experience we want for our customers. We'd like to look into this further. Can you reach out to us at [email protected]?
Abigail
Jovan was excellent. They helped me with my order for a wedding I am in that is just around the corner. The customer service was amazing and they helped me so much, i could not be happier!
Reply from Birdy GreyOct 9, 2025
Thank you for your review, Abigail! We're so happy to hear that Jovan and our customer service team were able to help you with your order!
