Poor
Based on 42 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BLUE Microphones is an audio production company that designs and produces microphones, headphones, recording tools, signal processors, and music accessories for audio professionals, musicians and consumers.
Blue Microphones (bluedesigns.com) has 42 customer reviews on Folks Told, with an average rating of 2.0 out of 5.
42 approved reviews, newest moderated first
Debra D.
Bought a blue snowball from amazon and although light on device was on when plugged in, it didn't work. Contacted Blue Customer Service Team and after a few emails with instructions how to test and fix my problem, they sent a replacement. New one is brilliant. Thank you Ryan P for all your help and swiftly resolving my problem.
Oli
I received my Bluemic Yeti caster kit 1 week ago - ordered direct from BluMic as they offered best price. It didn’t work from the off. I tried everything expected of me- different computer, system preferences and no good, neither Mac recognized the microphone. Contacting Blue Mic is a nightmare. No UK number or email. I have a few responses now (from my many ‘tickets’ sent to them, online conversations and face book messages but they are intermittent at answering and my issue is still not resolved after a week. ) I really needed a microphone for a project, so ordered a second blue mic this week from Amazon and that has been cancelled for some reason….. now they have two sets of my money and I am chasing to get that back whilst wanting to send their faulty goods (which they seem uninterested in) back to them. How can this happen in 2022? Blue mic, if you see this, please help!
jim B.
I bought a blue yeti microphone from this company and one of the internal connections broke within a a few weeks so it was unusable. It didn't come with an automatic Amazon return if faulty guarantee and I had to go through a lot of rigmarole and emails to get my replacement. Customer Services though were very nice to deal with and as helpful as they could be given the system they had been lumbered with. Not sure the product was good enough quality for the price.
MD
I bought Blue mic and the USB cable comes of the socket from behind. You will not find compny's physical location listed anywhere on their web site. This compmy does not exist on Better Business Buero. Stay away from buying Blue mic. If it gets broken, you will not get refund, replacement or any other customer service.
James Memphis K.
I've over a hundred mics! the Blue Yeti! easily comes last! It's just a heavy doorstop with 3 cheap Chinese Electret Condenser Microphone insert and a poor quality penny pinching usb connection that fails. Blue won't give you spares to fix it!
Anders
Bought a Blue Baby Bottle for recording vocals. Great mic for my voice. After 1,5 years it broke a small switch. Emailed Blue, and within a week I got a new Baby Bottle in the mail!
Alan
Honestly the worst experience I’ve ever had with a company ever.... they’re staff give you conflicting answers which never resolve the issue, they refer you to other departments that don’t exist, it’s a joke. Basically stole my money. Hate the company, wish I never even bought anything of theirs. Put me right off ever buying from them or Logitech EVER again.
Maurizio
No care at all for their customers. I bought a microphone from this company late November 2020. It broke and not work almost immediately. I contacted Blue support and after sent several picture of the microphone, invoice copy etc., they agreed it was covered by the warranty and asked for my address and phone number. After that they disappeared, they don't answer the phone and don't answer my daily emails to them and I haven't got my new microphone either. Don't buy from them as it feels like a scam and you can loose your money. Maurizio
