Reply from Blue Edge FinancialDec 18, 2025
Hi Jennifer,
Thank you for taking the time to share your feedback. We understand how frustrating this experience may have felt, and we appreciate the opportunity to clarify the situation for you and for others reading this review.
Our team did respond to all of your messages and provided assistance through live chat at each step. For continued support, progress tracking, and personalized guidance, it’s essential that communication is maintained with the assigned Success Coach, who is responsible for overseeing each client’s progress and next steps. In this case, we were unable to move forward as we did not receive a response to the coach assigned to you, nor a request for additional assistance through our official support channels.
While we strive to assist wherever possible, continued engagement is required in order for us to review setups, troubleshoot issues, and provide ongoing guidance. Without that communication, our team was unable to intervene further at the time.
That said, our team remains available and more than happy to assist if you choose to re-establish communication. We’re always open to reviewing any remaining questions, ensuring everything is set up correctly, and outlining appropriate next steps.
Thank you again for your feedback.
Best regards,
Adam Wenig
CEO
Blue Edge Financial