Excellent
Based on 568 reviews
BOXComponents4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Box Components was created with a rebellious vision and towering objective: to chart new courses and promote forward-thinking products.
BOXComponents (boxcomponents.com) has 568 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
568 approved reviews, newest moderated first
customer
The product was delivered in great condition as promised. I would have ordered an entire group set but it was unavailable. I am kinky asking Box to continue to make its 11 speed Box One parts available. Box out performs its big competitors.
customer
Gold plate looks great. Delivered quickly within 3 days.
customer
I have been loving my Prime 9 set up for my old Giant NRS-3, I’m riding features at my local trails I haven’t before. Also, I jumped into a webinar about their new wheel set and won enough Box-bucks to buy 2 chains, so I’m thinking this system will be with me for a while!
Austin S.
Excellent customer service, super helpful and friendly! I have been using a Box 1x11 X-Wide for a year now, still going strong and shifting amazing!
customer
Box components are excellent products! I have 2 sets from them! Wish they made 12 speed systems though.
customer
Order came super fast. And Box products are always quality.
Jon G.
Ordered my parts! Got em a day and a half later! No complications at all! The parts look great on my Felt 24'. Thanks Box! Lookin forward to more rad parts!
Ethan L.
I bought a box 3 Prime 9 drivetrain and unfortunately the derailleur snapped. (I didn’t know that the 3 series was for lighter riding) I emailed the Box team for a warranty claim and Tomas Ovalle explained how the 3 prime 9 is for more beginner level riding. He then offered a free replacement, or %50 off a drivetrain of my choosing! Obviously I chose the discount. I now have a more durable drivetrain for a super cheap price. Box - whatever you’re paying Tomas, you should pay him more. That dude was awesome.
