Excellent
Based on 4,437 reviews
Bruno Independent Living Aids4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Free Stairlift QuoteBruno StairliftsIndoor StairliftsOutdoor StairliftsBruno® Stairlifts | Make Life EasierVeteran-FoundedFamily-OwnedMade in USABruno is dedicated to making life easier for our customers by crafting the highest quality American-made stair lifts.Bruno stair lift are designed by American engineers for industry-leading dependability. Installed and supported by North America's largest and most experienced network of local stair lift dealers - Bruno strives to deliver the superior customer experience we believe all customers deserve.Bruno indoor, outdoor, straight and curved stair lifts save space on your steps, deliver superior ride quality and are built to last. All Bruno indoor stairlifts feature a Limited Lifetime Warranty, while all outdoor models come with a 5-Year Limited Warranty.Get your free Bruno stair lift quote today!
Bruno Independent Living Aids (bruno.com) has 4,437 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
4,437 approved reviews, newest moderated first
David H.
We have been using our Bruno Stairlift for over a week now. Love it! Without it, David would still be in a rehab center. The OT and case manager of the Rehab came out verify that David could get upstairs. Both were as impressed with the Stairlift as David and I are and gave it top approval. Thank you! - Mary Ann
Charles W.
The installers were courteous and friendly.they knew there job and duties great job installing the chair
Heba G.
Stairlift Rental From Bruno I rent a straight stairlift from Bruno with all power functions. I keep getting issues with the folding rail. It was fixed multiple times. Finally I asked them to remove folding rail. The tech did not leave enough brackets to support the rail, so now I have 4 steps with no brackets. Scheduled for a tech to come in today Monday but no one showed up. I called them and they give me appointment early in the day another day when I have to be using the stairlift but I can’t. I haven’t been using stairlift for 4 days now as there is a cracking noise when I am on that part where there are no brackets. Very poor customer service their end. Not happy with them at all. I wouldn’t use this company.
Reply from Bruno Independent Living AidsFeb 17, 2022
We will be reaching out immediately to learn more about your experience and your dealer, so we can work with your dealer to get resolution for you.
Amy
The quality is not as good as the 2010 model that was still running that I had to replace. Replaced the old one because Bruno stopped making motor/parts for it. I've had multiple hip replacements and can't risk being caught in an emergency w/no stairlift. The new model is lower quality, ugly, slow, and chair doesn't fit my body as well. Only bought it because there were more companies that could service it.
Nancy H.
Having been diagnosed with rheumatoid arthritis and not being able to walk very well, especially on stairs, these chair lifts are a real godsend. Whisper quiet and very smooth. They are easy to operate and life changing. Installation was quick. The installer very knowledgeable. I can now go to my craft room in the basement and also to do laundry. So happy with this purchase.
Timothy H.
Great service at a great price.
Barbar G.
From beginning to end the service provided was awesome. The sales rep came to our home examined everything explained everything and gave us a proposal. There was never any pressure. The installer worked extremely hard to get everything done and left the place spotless. It is a relief to have it in the home and have my husband go up And down safely
Bart S.
This is the first stairlift I have ever purchased and have had it about a month. I feel that it has made getting up and down the stairs a lot easier and safer. It is a great produce and I will recommend it anyone that wants to purchase one.
