Excellent
Based on 392 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Bussani Mobility Team...If You Can Dream It, We Can Get You There.For more than 40 years, we've been serving people with physical disabilities from our family owned and operated business. We know our customers by name and many have become good friends. We're so proud to be part of their lives, to help them get mobile...and regain their freedom and independence.We sell, service and rent wheelchair accessible vans. We also offer customized adaptive driving equipment on all types of vehicles. Our certified mobility consultants can answer any question about handicap vans, hand and foot controls, scooter and wheelchair lifts, chair toppers, valet seating, and transfer lifts. They also provide guidance about financing and insurance options.We have three convenient locations: two on Long Island and one in Westchester.Give us a call or stop by to see any of our wheelchair accessible vans. Let us be your go-to resource for all of your mobility lifestyle needs.
Bussani Mobility (bussanimobility.com) has 392 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
392 approved reviews, newest moderated first
JL
I always feel good when needing service. They’re knowledgeable, professional and value clients. I recommend them 100%
Reply from Bussani MobilityOct 25, 2018
Hearing that makes us feel good, too! Thank you for sharing your experience. Remember that we're here whenever you need us.
Barbara
QUICK, EASY, WELL DONE . I HAVE CONFIDENCE IN BUSSANI TAKING GREAT CARE OF AN ESSENTIAL IN MY ARRAY OF MOBILITY NEEDS KCM
Reply from Bussani MobilityOct 25, 2018
Thanks, Kurt! We appreciate your comments and those 5 stars. We're here for you whenever you need help with your vehicle.
GEORGE
Great people to deal with. We have now bought three vans through Bussani and the experience with the sales staff has always been pleasant. Service department very friendly and helpful and wait times are usually acceptable.
Reply from Bussani MobilityOct 19, 2018
Thank you, George. We'll keep doing all we can to take care of your vehicle needs in a way that's easy and convenient for you. Let us know whenever we can help out.
PETER
Very knowledgeable, professional, helpful, and very caring employees!!! Excellent work!
Reply from Bussani MobilityOct 11, 2018
We're so glad you feel taken care of. Thank you for your wonderful comments and those 5 stars! We're here whenever you need us.
PETER
I have had nothing but a great experience with my purchases , and would not hesitate to make another purchase from Bussani's
Reply from Bussani MobilitySep 28, 2018
That's great to hear, Peter! Thank you for taking the time to share your experience with others. And, we appreciate those 5 stars. Let us know whenever we can help out with your accessible vehicle.
BRANIGAN, J.
EDIT: Immediately after posting this review I received a phone call from Dan Walsh and then one from Dan Bussani both apologizing profusely for the issues I outlined in my original review. Both could not have been more apologetic and assuring that the matters will be addressed and that any future issues should be brought to their immediate attention. These phone calls represent the great Customer Service that Bussani Mobility was always known for! I felt it was only fair to update this review to show a positive outcome and how quickly they acted to rectify the complaint. Based on their actions and promises from two people I always trusted they have now kept me as a customer. I have used your Bethpage site for over 20 years for purchase of two new accessible vans as well as service and maintenance on those vans. However I have experienced a major decline in the level of your mechanics since Danny the previous service manager transferred to another of your locations. Several times within the past year I have had to have the same service on my van repeated because of shoddy work. Never have I ever experienced such a decline in service on an auto repair. We have seriously considered finding another dealer to service our vehicle in the future as I can not continue to lose the use of the vehicle tie and time again. It really is a shame as I have always praised the services of Bussani Bethpage and have directed several people to you however your mechanics have now lost my trust.
Reply from Bussani MobilitySep 28, 2018
Jean, we're so sorry that you had this experience, because caring for our customers and keeping them happy means everything to us. We hope the conversation you had today with Danny has you feeling better about coming back to us in the future. We'll be sure that you receive the good service and care that you had always been accustomed to here.
PECORARO, V.
Whenever I visit Bussani Mobility (Smithtown) I am delighted with their expert service.
Reply from Bussani MobilitySep 28, 2018
Thank you, Vincent. We're also delighted to have you as one of our wonderful customers! Call us or stop by any time.
LANG, D.
I’m impressed with CEO Dan Brusani and Steve Boccia . Being new with my handicapped disability due to ALS they listened advised and came up with the proper vehicle for my needs. The process was smooth giving me choices with my family needs considered. I will not hesitate to recommend Brusani Mobilty to anyone in need of caring professional services . I’m on the road and living life in a pleasurable way. No stopping me now.
Reply from Bussani MobilitySep 28, 2018
We're so glad to hear it, Don. We hope you enjoy all the places your accessible vehicle will take you. And, thank you for all those stars!
