Excellent
Based on 392 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Bussani Mobility Team...If You Can Dream It, We Can Get You There.For more than 40 years, we've been serving people with physical disabilities from our family owned and operated business. We know our customers by name and many have become good friends. We're so proud to be part of their lives, to help them get mobile...and regain their freedom and independence.We sell, service and rent wheelchair accessible vans. We also offer customized adaptive driving equipment on all types of vehicles. Our certified mobility consultants can answer any question about handicap vans, hand and foot controls, scooter and wheelchair lifts, chair toppers, valet seating, and transfer lifts. They also provide guidance about financing and insurance options.We have three convenient locations: two on Long Island and one in Westchester.Give us a call or stop by to see any of our wheelchair accessible vans. Let us be your go-to resource for all of your mobility lifestyle needs.
Bussani Mobility (bussanimobility.com) has 392 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
392 approved reviews, newest moderated first
CARMELLE
The Bussani Team supports their cars and understand the meaning of "using a wheelchair" impairment
Reply from Bussani MobilityOct 10, 2016
Carmelle, thanks for the 5 stars. We appreciate that you took the time to share your experience. Let us know whenever we can help.
ROBERT C.
I met with one of the Bussani's once at an Abilities Expo (in New Jersey) and was impressed with him and the company's offerings. On my first & only visit to their facility (in Mamaroneck, NY) I needed to replace the lift strap on my Bruno "Senior" scooter lift. They would not simply sell me the part, but insisted on taking my van into their shop "to see what was required", and tried to charge me 1/2 hour labor for simply driving the van into the work area, to which I was not permitted entrance. They replaced the strap for a charge of over $100, and grudgingly cancelled the "valet parking" charge. Upon arriving home, I discovered that they had failed to replace the bolts that held the cover on to the winch motor housing. I had to buy and install these bolts myself. When I first acquired the scooter lift, it needed a new lift strap. I was able at that time to buy a replacement part for $12 and install it myself. It is obvious that greedy Bussani Mobility is more interested in profit than in satisfactorily serving the disabled. On a scale of 10, I rate my experience with them as Zero, nada, nil, zilch. I will drive 100 miles to find some other outfit that caters to the disabled before I will ever deal with their Mamaroneck branch again. I do not know if attitude and service are any better in their Beth Page location, but I am not in any hurry to find out. Beware o' Bussani! Shame ON them
Reply from Bussani MobilitySep 29, 2016
Robert, we're very sorry to hear about your experience. This certainly fell short of the standards we've set for assisting our customers. We'll be in touch off-line to see what we can do to make things right.
FRAN
being able to drive safely has been life changing
Reply from Bussani MobilityOct 10, 2016
Fran, thank you for taking the time to give us a review and 5 stars! We're so glad that we've been able to support you in your life by providing a safe accessible vehicle of your own.
Tony A.
I have been buying and servicing my mobility vehicles from Bussani mobility since 1981. The entire staff does an outstanding job to keep me on the road and truly independent. I would not hesitate in any sense to recommend these true professionals to anyone in need of a handicapped equipped vehicle. John and Dan Bussani have built an outstanding organization. Dan Walsh, Brian Molina and Matt in their Smithtown facility, all treat their customers like friends and family.I am astounded at their committment to those of us with mobility needs.
Reply from Bussani MobilityOct 10, 2016
Thank you, Tony, for your kind words. It makes us feel good that we served you well! We'll always be here for you.
Linda
nice services
Reply from Bussani MobilitySep 22, 2016
Wow Linda, thanks for the 5 stars! We're glad to know that you're happy with your accessible vehicle -- and with us. Let us know whenever we can help out.
FRANK
Excellent product & service. The seat moves forward & out of the door, then lowers to wheelchair height allowing mobility unavailable previously. The remote is easy to use, & I wouldn't be able to transport my husband without hiring an ambulance. It was expensive but I believe it was worth it.
Reply from Bussani MobilityAug 22, 2016
We're so happy to hear that your accessible vehicle is working out so well for you and your husband. We hope you enjoy the independence that it gives both of you.
RUSSELL
Friendly and always helpful even if I had to called after business hours with a problem with my vehicle. They will trouble shoot any problem you may be have with the ramp. Most times we are able to resolve the problem over the phone.
Reply from Bussani MobilityAug 22, 2016
Thanks, Russell, for sharing your positive experience with others. And for helping us help more people whose lives can be made better with an accessible vehicle of their own. Call us any time you need anything.
TONY
Not being honest and trust worthy.....
Reply from Bussani MobilityAug 4, 2016
Tony, please accept our sincere apologies that you didn't feel taken care of. We would like to contact you off-line to see how we can make things right for you with your accessible vehicle.
