CallonDocReviews of callondoc.com

Lousy telehealth service! These "medical professional" provided so much INCORRECT information that it is almost comical! Sad thing is they have no desire to correct it, clearly they dont know better or care. Update: the automated response below is nonsense. No answer to the supposed customer service number and the emails have been ongoing and all your "customer service" can reply is "we will forward your concerns to our medical director". It has been over a week and no one has reached out.

If i could give below 1 star for my own personal experience, I would. Its my opinion on what happened to me on 8 12 2022. Tried to get a simple perscription refilled minoxidil 2.5 ROGAIN for hair loss mil waited over 2 hours at pharmacy, customer service was terrible, kept texting kept emailing they never would answer the phone, called many many times kept emailing over 5 times. This kind of service would not exist int he usa. I would fire a whole bunch of people. 20 years of using the med never had one single problem until i run into these people at call on med. I FINALY GAVE UP service was so bad. I contacted one of the other service providers FILLED IN 15 MINUTES had the med in my hand in under an HOUR. Filed a dispute with my credit card encourate all to do the same. Hopefully they will take it to heart and fix there disastrous system as it has nothing on the other providers smooth, and easy and my experience was anything but. Minoxidil for hair loss Alopecia 15 minutes other service Call on doc - was unable to complete nothing but back and forth, back and forth email, text unbelievable bad. Sent photos, text messages, emails what a disaster over baldness. My opinion way to many hands in the pot or the cook jar as they say need to fire, streamline, and look at the other providers clearly, they have done something right. Would highly recommend other providers, would never recommend Call on Doc to anyone at anytime. This is my personal experience maybe yours was better as it could not have gone worse

Call on doc is horrible. I tried to get a prescription but my account just said pending. When you try to call no one communicates back with you. I have received any prescription. No one will give you a refund. I am waiting on a refund. Since I was never given a prescription.

This place sure made me feel like I was scammed. It was all automated without any human interaction. They took my money, and I thought they were going to connect me with a doctor. I never got to talk with a doctor. They completely ignored the symptoms that I entered. Then they sent me an automated email saying that I do not need treatment; do I have symptoms? What? I filled out a form with symptoms and sent in lab results to document them. I came away thinking that this is some marketing company without any actual doctors and that I gave out very personal information. Awful. Just awful.

Easy to Understand And Get. But the Pharamacy told me My State (NC) Doesn’t Cover Call on Doc for my Insurance. So I Had to Pay Out of Pocket. Which was fine because I Needed it. But would’ve liked to Know that Sooner.

Terrible service they have a no refund policy even if they are the ones to blame

Worst service or lack of service experience ever. Daughter never was taken care of after repeated texts and emails. Still waiting for a refund. Unexceptable.

9 hours no refund and no medication! Terrible!