Great
Based on 190 reviews
CleverX4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CleverX is the AI-native research platform that takes you from question to insight in hours, not weeks. Describe what you want to research. Our AI designs the study, recruits from 8M+ verified participants, conducts the research, and delivers analyzed results. 98%+ fraud-free response rate. Trusted by Meta, Google, Amazon, Microsoft, Disney, Pinterest, AT&T, KPMG, and more.
CleverX (cleverx.com) has 190 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
190 approved reviews, newest moderated first
CHARLES T.
Had a couple of successful projects and payouts with them. Had a project in April of 2023 that I completed and my dashboard still reads "payment pending". Every time I get an invite I let them know why I decline yet no resolution on payment.
Patrick R.
Great experience from start to finish. Quick to respond and offered a variety of surveys and payout options.
Reply from CleverXApr 21, 2025
Hi Patrick! Thanks for the kind words. We're really happy you had a great experience with us.
shiming W.
It took over 6 months to get paid.
Xilefone
The actual survey experience was good, but the payment took over 6 weeks, with poor communication when I asked for status updates. The communication function in the CleverX website itself is broken.
Harshavardhan C.
“CleverX is redefining how expert-driven insights fuel business decisions. 🚀 As a platform that seamlessly connects industry leaders with companies seeking real-world expertise, it eliminates the guesswork in market research, product strategy, and business intelligence. What stands out? ✅ Access to Top-Tier Experts – Instantly connect with seasoned professionals across industries. ✅ Seamless & Efficient Process – From quick consultations to in-depth research studies, the workflow is intuitive and fast. ✅ Fair Value for Expertise – Experts are compensated for their insights, ensuring high-quality discussions and meaningful takeaways. ✅ Global Reach, Local Relevance – Whether it’s emerging markets or established industries, CleverX bridges the gap between knowledge and execution. For businesses looking to make data-driven decisions without the noise, CleverX is a game-changer. 🔥 Highly recommend for those who believe in expert-driven, insight-led growth! 💡📈 #ExpertNetwork #MarketResearch #BusinessGrowth #CleverX #LeadershipInsights”
Reply from CleverXApr 22, 2025
Hey Harshavardhan, appreciate you taking the time to share this. Glad CleverX is hitting the mark for you—thanks for the support!
Thato
I hope someone from CleverX responds. The support team is not responding to my emails. I have been getting invites to participate in research every day this week. When I try to access my profile, I get this message: "The Amazon CloudFront distribution is configured to block access from your country. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation." Please confirm that my country South Africa has been blocked by CleverX and reasons why if possible, so that I can deregister. There is no point in CleverX inviting me to participate in research if they have blocked my country. Thanks.
Kelly J.
The platform and surveys are quality and easy to navigate. But, and this is a big ‘But’, the CleverX model is designed to support/serve/advocate for the researchers who pay CleverX, not the participants who respond to the surveys. Participants are told that researchers may decline completed participant surveys without cause, leaving participants waiting weeks, sometimes months, for word from CleverX on the Researcher’s decision to accept and pay for the time & effort you put into responding to the researcher’s survey. I’ve worked as both a Researcher for large, global corporations as well as a participant, the CleverX model is poorly designed without regard for participants which impacts quality of response for researchers. UPDATE: It’s been 6 months, and CleverX never paid me for completed surveys. Their response to feedback like below is canned.
Reply from CleverXFeb 3, 2025
Hi Kelly, We appreciate your detailed feedback, particularly as someone who has experienced CleverX from both researcher and participant perspectives. You raise valid concerns about our payout process and its impact on participants. Delays in payments typically occur when a study's closure date is extended by the company, which can range from a few weeks to a few months. As part of the standard compliance process, payouts are only released once a study is fully completed and responses are verified. Since researchers have the discretion to review responses, some may be rejected based on quality or profile relevance. While we aim to minimize such instances, these decisions are ultimately made by the researchers, and not always within our control. However, we understand the need for more timely decisions. We're in the process of implementing clearer guidelines around review timeframes and requiring researchers to provide specific feedback when declining submissions. We will constantly strive to give you a better experience in the future.
NOne
I participated in a survey in August, but I received my payment in December, after a five-month wait. The process was very slow.
