Reply from Colorado BotanicalsJun 25, 2021
Hi Abel, thank you so much for your feedback.
In the first part of your feedback, where you say that it took longer than expected, we apologize for the long wait if this is about the shipping. One important thing to note is that we have no control over shipping times or how a shipment is processed once it's in the hands of any shipping carrier. Before now, we were using USPS for over 3 years, and all of a sudden, a vast number of shipments starting taking weeks. Now we only ship with UPS. Even though it's more expensive for us, all our shipments are on time, and that's what's important to us.
To the second part, where you mention the product wasn't effective at lower doses, well, this all depends on your body and why you use CBD, among other things. You can't have a serious condition and expect low doses to work. This may also be that your body naturally has a higher tolerance.
This is an amazing blog on CBD dosing and how it works: https://www.coboCBD.com/cbd-dosing-guide.
In terms of our CBD extract quality, we assure you it's among the best out there, and we are more than happy to explain this to you.
If you saw results with taking 3 full servings of our 750mg CBD oil, then it makes sense to purchase our 1,500mg CBD oil next time, where you would only need to take 1.5 servings (1.5mL) to be equivalent to 3 servings of our 750mg CBD oil. We have many customers who use our 1,500mg CBD oil every day, and they love it. It's all about finding your "sweet spot" and seeing what works best for you.
If you have any questions at all, please do not hesitate to reach out to us at all! We are more than happy to help you and give you tailored recommendations based on your specific case, body, age, etc.
In response to a refund, yes, you certainly can receive a refund because we offer a 60-day satisfaction guarantee for all customers! Please email us at [email protected] and we will get this taken care of.