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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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4.1

Great

Based on 4,546 reviews

Cool Frames4.1

Reviews4,546 About Contact

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Rating breakdown

5 star67%
4 star8%
3 star4%
2 star4%
1 star17%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Folks Told, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Folks Told: 2026

Contact & location

(888) 293-4755
coolframes.com
sales@coolframes.com
2907 Ocean AvenueBrooklyn, NY 11235

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 34% of reviews.
Most recent review: October 2026.

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Cool Frames reviews

4,546 approved reviews, newest moderated first

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JesnM436
Mar 30, 2019
Statisfied Customer multiple times over
I've ordered several frames from CoolFrames. Always satisfied with the quality and the service.
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William M.
Mar 30, 2019
I Entered my order wrong
I Entered my order wrong, called immediately, they answered IMMEDIATELY, corrected my order, and it arrived correct. LOVE that you can contact them so quickly and easily. WILL order from them again!
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Rita B.
Mar 30, 2019
Great selection
Great selection, beautiful designer eyewear and reasonable prices. What’s not to like? This is my third order. I purchased D&G glasses and saved a little over $100.
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SUE T.
Mar 30, 2019
Customer service not good.
Customer service not good.
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Robert T.
Mar 30, 2019
Happy Customer
Company was very helpful & product was received in a timely manner. Prices were very reasonable. Will definitely recommend this company to family and friends.
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Emily M.
Mar 30, 2019
Great!
Great frames, great service. Thanks.
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JESUS
Mar 30, 2019
Excellent
Excellent, cheap price, fast shipping, highly recommended company
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Lonnie M.
Mar 30, 2019
Found frames I loved in MD office
Found frames I loved in MD office, found the same frames at CoolFrames at a $130 discount. They were delivered within 7 days and are great. Two further pairs have been ordered for my husband also, saving over $200. I will likely use CoolFrames for future needs. Exact designer brands, at prices that facilitate an occasional "just because" purchase!
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