Excellent
Based on 575 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Visit your local Cottman Transmission and Total Auto Care Center in Louisville for all your Transmission Repair and Auto Repair needs. For quality service and a great experience, the Cottman Man is Still the Man for everything Auto Repair related. Call today to learn more about our TransCheck 21 Plus Inspection, and please check out our Auto Repair and Transmission Repair coupons to use with your next service. Ask your neighborhood Cottman Man any questions regarding your vehicle and schedule your next appointment today.
Cottman of Louisville (cottmanoflouisville.com) has 575 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
575 approved reviews, newest moderated first
David M.
Up front with what needed to be done and why. Quality work
Reply from Cottman of LouisvilleJun 13, 2017
Quality work, for our awesome customers, is what we stand for, David! Thank you for choosing us, and please drive safe! Gratefully, Cottman of Louisville
David M.
If more work is ever needed we will return there.
Reply from Cottman of LouisvilleJun 13, 2017
We'll be here, David! Thanks for supporting us! Gratefully, Cottman of Louisville
Melanie V.
Cottman goes above and beyond expectations every time. Their service is second to none. I recommend them to friends and family all the time.
Reply from Cottman of LouisvilleJun 13, 2017
It's our pleasure to serve you, Melanie, as well as any friends and family members you send our way! Thanks for complimenting our ability to always go above and beyond for your vehicle needs. Gratefully, Cottman of Louisville
Christina B.
This was a great experience. The work was timely and the price was fair. They explained everything that needed to be done. I was really happy with my experience
Reply from Cottman of LouisvilleMay 31, 2017
We are happy knowing you are happy, Christina! Thank you for choosing our Cottman, and then for coming online to talk about how great your experience was. You are appreciated! Gratefully, Cottman of Louisville
Charles T.
My car at this time isn't running that good yet. Giving another week to see improvement. Also crease in front bumper that was not there when car was dropped off. Seems car was backed into etc. Will call shop on Monday 22nd.
Reply from Cottman of LouisvilleMay 25, 2017
Hi Charles, if you still have concerns, please be sure to reach out to us again so we can work toward your satisfaction. Thank you. Respectfully, Cottman of Louisville
Robin B.
Great work. My car runs like a champ now. I received an email before the work began to approve. I thought the price of the spark plugs were highly inflated. $89.95 for 6 Motorcraft sparkplugs. So. I googled it. Cheapest I found was 6.99 each. I was at work and didn't have time to dispute it. But, I knew regardless this shop does fantastic work. This is my second time here. Last time I needed a wheel bearing replaced. Called around and Cottman was about $65 cheaper. I would highly recommend. But still wish I had disputed the price of the plugs.
Reply from Cottman of LouisvilleMay 25, 2017
Your high recommendation means a lot, as does your business, Robin! Thank you so much, and please reach out to us if there is anything more we can do for you. Gratefully, Cottman of Louisville
Patrick C.
Excellent customer service. I received an emailed estimate of service costs. They spent 10 minutes on the phone going over each item on my estimate. I would definitely recommend Cottman to anyone in need of auto or truck repair.
Reply from Cottman of LouisvilleMay 25, 2017
Hi Patrick, thanks for the compliments! Recommendations like this one keep us going, so we are proud to know we did what it took earn your "excellent" rating and feedback! Gratefully, Cottman of Louisville
Andy S.
Repair completed in timely and professional nanner.
Reply from Cottman of LouisvilleMay 25, 2017
Our customers depend on their vehicles, so that's why we always aim to get you in and out as quickly as possible. Thanks for saying you found such timely and professional service from us, Andy! Gratefully, Cottman of Louisville
