Excellent
Based on 1,114 reviews
cpap.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
1,114 approved reviews, newest moderated first
Virginia P.
CPAP.com has very good customer service. In fact, when I call, I recognize the person I'm speaking to because she's helped me in the past and is always helpful. I like their prices and the care with which they do business.
Sean H.
Mary was delightful. So professional and collaborative in facilitating a change with my order.
Renate H.
Had my first interaction with CPAP to purchase a unit and was very fortunate to get Mary B to help me along. She was very pleasant and helpful in guiding me through the whole process. I definitely will be back in the future. Thank you Mary.
Terry D.
Had a couple of returns to handle and Mary B from CPAP.com could not have been more professional or helpful! I use CPAP.com regularly, so it was nice to know that they are truly interested in satisfied customers. They have definitely earned my future business! Thanks again.
Cheri D.
I talked with FeRose today and she was wonderful! I have developed an allergic reaction to my new mask and have been having difficulty getting any help. I had tried two other places, and the place where I had my sleep study done and no one could help me. I found cpap.com with a google search and am so glad I did. Rose was clear and easy to understand and confirmed that the mask I was considering was good for skin allergies. Then she opened an account for me and helped with my purchase. The price for sending the mask overnight was 1/3 the cost of the other company that I got my original mask through. I am so thankful that I finally found a company and customer service agent that cares and could help me! They are the BEST and I plan to use them for all of my future needs.
mark S.
I have a problems with the noise from my Airsense Mini. I spoke with Daryl and he presented a few options to lessen the noise. He always sent a video that deals with subject. He was very helpful.
melinda M.
Daryl was Very patient and great at helping me set up my new equipment. I very much appreciate his thoughtful help!!!
Teachers Insurance A.
Jacqueline fixed every thing and made it all happen. Five Stars!
