Excellent
Based on 1,114 reviews
cpap.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
cpap.com (cpap.com) has 1,114 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
1,114 approved reviews, newest moderated first
Richard S.
I've been a customer for over a decade and Tiania once again scores big for service. Her knowledge and efficiency helped in making my purchase decision and reduced my stress considerably! Many Thanks.
Julie S.
Juliene was extremely personable, helpful, and patient as she explained the various travel CPAP machines, including the AirMini which I was especially interested in. She gave candid info on the pros and cons based on customer feedback which I especially appreciated. I had a very positive experience with CPAP.com. Juliene is a delight to work with, and she gives outstanding customer service!
Donald N.
Mary B was very helpful and knowledgeable!
WIllis
See below in title section
Bruce H.
Fabulous service. We had put in an order without the complete info. A check by us as to the status of the order found that we did not respond to the information request. It was resolved and she changed my order to get 2 day delivery. Thank you
Kellie M.
I placed a call to order a travel size cpap machine and had a wonderful experience with Ajeenah. She was thorough and very friendly. Can’t wait to receive my new machine
Barrett F.
Daryl was awesome - he answered my question and got me the gear I need to go on an off the grid trip. Thanks!!!
craig B.
Customer for 7 years, $5000. spent, would of always been a 5 star review. Never had a return. Mask blow out, possible machine malfunction. Ordered 3 new masks as well as new machine in case that was problem. On phone now over 2 hours, trying to return an unused machine- 3 hours at most, did not solve problem. masks I understand, but machine does not come in contact with anything. Can be reset to factory easily. Called me once said to return my call with a satisfactory conclusion, IGNORED. Be leary of return policy, make sure your machine is really defective prior to ordering new one. CPAP.com has no flexibility on machine returns, no consideration of the loyal customer that you have been and not even a price match guarantee. Ive never used another vendor in 7 years- Dumb......They always seemed like they really cared as long as I was ordering something!
