Bad
Based on 611 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cracker Barrel Old Country Store, Inc. is an American chain of combined restaurant and gift stores with a Southern country theme.
Cracker Barrel (crackerbarrel.com) has 611 customer reviews on Folks Told, with an average rating of 1.9 out of 5.
611 approved reviews, newest moderated first
Oakhill F.
I want to begin by saying I have LOVED Cracker Barrel for years and years. However, my most recent experiences have made me question if I will ever return. They have changed the menu and removed the open face roast beef sandwich, which I almost always order. They have also removed other favorite of my wire's.
EXPLORING WITH MUSCLE THE R.
Horrible place I door dash and there always late I dont recommend this place Very slow indeed.
MDD
I walked in Cracker Barrel at 7:25 am , only 3 other couples sitting at tables when I ordered 3 pancakes and sausage. The lady had me pay after I waited 15 min. She said my order should be coming up soon. I waited another 20 min then went back up to the counter and told her I wanted my money back. She said she had to call the manager for him to refund my money. He came up shortly there after. Then my meal was handed to me by a waitress. I decided not to be refunded . But I should have . The pancakes were like rubber and cold and the sausage patties were over cooked. Never again.
lori O.
Fri, 11/5/21, 11:ish a.m.: After an approx. 15 min wait we were sat in a dark, very cold rm. After driving 7 hrs we wanted to relax and eat – BUT the waitress asked me no less than 5 times to order; RUSHING ME: a ‘turning tables’ issue, I guess. I was indecisive – MY MENU WAS OPEN AS I DECIDED – ALWAYS a sign the guest is not ready to order (in my world anyway which consists of over 27 yrs in restaurant field – all positions including mngmnt). We tried to order the PUMPKIN LATTE (advertised special) – I was told THEY COULDN’T MAKE THIS!(?) I ordered *2 scr. w/chs, *loaded hash brn, *crsp bacon, *side of 1 p.cake. My husband ordered *same except his eggs were over easy & *bisc/grvy no p.cake. AFTER CLOSE TO 40 MINUTES: My husband rc’d his order BUT UNCOOKED BACON. I rc’d HASH BROWNS – THAT IS ALL! After mngr came to tbl (she was at many apologizing) and 10 min more, I got an egg – NO CHS & COLD. After a ttl of about 20 min more I rc’d a very COLD p.cake w/ICE COLD BTR. – THESE WERE GIVEN BACK to server. SO ALL I ATE IN 10 HRS: H.BRNS AFTER actually GETTING A BILL I asked for mngr – she wouldn't come out: she took MOST FOOD off but not all. I asked AGAIN for mngr - SHE REFUSED TO COME OUT!! YES – REFUSED! - & we were nice about it - but this, this really got my husband mad & this takes A LOT! The girl we paid said mngr. name was “Miss ??” (I believe the GM) Cracker Brl WASTED OUR TIME, we WASTED OUR $$ & should be ASHAMED. BEYOND HORRIBLE!! U NEED TO FIRE THAT MGR–NO QUESTION OVER 90 MIN–a usual time span for FINE DINING – for me it wasn’t dining at all. When we left we still had 5 hours more driving to do. Not a fan of fast food but thank God, my Big Mac was filling! Cracker Barrel is NOT A FRIEND TO TRAVELERS - they obviously care less about us!
HALLOWZ GAMING -.
This is for cracker barrel on Howe Avenue in Sacramento. CA I came down from Las Vegas to visit in California and let me tell you I still dream about the meal I had and the hospitality was amazing. I had meatloaf macaroni and cheese and biscuits. It felt like I did not want the meal to end and I still don't! I love it! when I come back in 2 weeks Im taking my Husband. The strawberry Mimosas are to die for!!
customer
The Cracker Barrel in Athens TN was terrible. We waited 45 minutes for the waitress to ask us what we wanted to drink, another 25 minutes to take our order, then forever for our food to come out and it was wrong but as long as we had to wait we took it anyways!!! The waitress was very rude.... Waste of money and time.
Rick B.
I want to begin by saying I have LOVED Cracker Barrel for years and years. However, my most recent experiences have made me question if I will ever return. I always order grilled chicken tenders. At both Cracker Barrel's, 1) off I 75 near Venice, FL and 2) off I 75 near Jacksonville, FL, I cut into the chicken tenders to find them RAW and UNCOOKED in the center. It was absolutely sickening to me. I would have thought CB had a "standard" to cooking them and this should never happen, especially with CHICKEN....RAW CHICKEN. So....beware before you eat them. I'd hate to see this happen to anyone else.
Robin I.
Barely anyone in there. They got nasty because we have a foster home with 8 kids. Told us an hour wait. Not friendly to foster homes.
